Foreword
Introduction
1 Scope
2 Normative reference
3 Terms and definitions
4 Development of a quality plan
4.1 Identifying the need for the quality plan
4.2 Inputs to the quality plan
4.3 The scope of the quality plan
4.4 Preparation of the quality plan
4.4.1 Initiation
4.4.2 Documenting the quality plan
4.4.3 Responsibilities
4.4.4 Consistency and compatibility
4.4.5 Presentation and structure
5 Content of the Quality Plan
5.1 General
5.2 Scope
5.3 Quality plan inputs
5.4 Quality Objectives
5.5 Management responsibilities
5.6 Control of documents and data
5.7 Control of records
5.8 Resources
5.8.1 Provision of resources
5.8.2 Materials
5.8.3 Human Resources
5.8.4 Infrastructure and work environment
5.9 Requirements
5.10 Customer communication
5.11 Design and development
5.11.1 Design and development process
5.11.2 Control of design and development changes
5.12 Purchasing
5.13 Production and service provision
5.14 Identification and traceability
5.15 Customer property
5.16 Preservation of product
5.17 Control of nonconforming product
5.18 Monitoring and measurement
5.19 Audit
6 Review, acceptance, application and revision of the quality
plan
6.1 Review and acceptance of the quality plan
6.2 Application of the quality plan
6.3 Revision of the quality plan
Annex A (Informative) Simplified examples of formats for the
presentation of quality plans
Annex B (informative) Correspondence between ISO 10005
and ISO 9001:2000
Bibliography