Foreword
Introduction
1 Scope
2 Terms and definitions
3 Understanding the benefits of being
human-centred
4 Principles of the human-centred approach
5 Human-based risks
6 Guidance on implementing human-centred
principles and minimising risks
7 Guidance on integrating a human-centred
approach throughout the organization
Annex A (informative) - International Standards applicable
to each principle
Annex B (informative) - Examples of organisations which
claim to follow the principles
Bibliography