Foreword
Introduction
0 Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the Organization
5 Leadership
6 Planning
7 Support
8 Operation
9 Performance evaluation
10 Improvement
Annex A (normative) - Additional Requirements for
Special Needs Education
Annex B (normative) - Additional Requirements for
Research
Annex C (normative) - Additional Requirements for
Early Childhood Education
Annex D (informative) - Principles for a Management
System for Educational Organizations (EOMS)
Annex E (informative) - Classification of Interested
Parties
Annex F (informative) - Guidelines for Communication
with Interested Parties
Annex G (informative) - Processes, Procedures, Methods
and Tools in Educational Organizations
Bibliography