• BIP 2208 : 2010

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

    CUSTOMER SERVICES COLLECTION - QUALITY SERVICE - COMPETITIVE BUSINESS, AND THE STANDARDS BS 8477, BS ISO 10001 AND BS ISO 10002

    Available format(s): 

    Withdrawn date:  29-09-2014

    Language(s): 

    Published date:  23-11-2012

    Publisher:  British Standards Institution

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    General Product Information - (Show below) - (Hide below)

    Committee ZBIP/3
    Document Type Standard
    Publisher British Standards Institution
    Status Withdrawn

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/TS 10004:2010 Quality management Customer satisfaction Guidelines for monitoring and measuring
    BS ISO 1007:2000 Photography. 135-size film and magazine. Specifications
    BIP 0050 : 2009 DATA PROTECTION POCKET GUIDE - ESSENTIAL FACTS AT YOUR FINGERTIPS
    BS EN ISO 9004:2009 Managing for the sustained success of an organization. A quality management approach
    BS EN ISO 9001:2015 Quality management systems. Requirements
    BS ISO/IEC 20000-2:2012 Information technology. Service management Guidance on the application of service management systems
    BS ISO 10006:2003 Quality management systems. Guidelines for quality management in projects
    BS 8477:2007 Code of practice for customer service
    BS ISO 10002:2014 Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
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