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  • BS 10125(2014) : 2014

    Current The latest, up-to-date edition.

    AUTOMOTIVE SERVICES - SPECIFICATION FOR VEHICLE DAMAGE REPAIR PROCESSES

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  01-01-2014

    Publisher:  British Standards Institution

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    1 Scope
    2 Terms and definitions
    3 Repair process
    4 Repair process management
    5 Claims of conformity
    6 Complaints procedure
    Annexes
    Annex A (normative) - Repair categories - Definitions,
            required skills, tools and equipment
    Bibliography

    Abstract - (Show below) - (Hide below)

    Describes requirements for automotive vehicle damage repair processes undertaken at fixed facilities or through provision of a mobile service and includes requirements for: a) repair processes; b) competence of personnel; c) tools and equipment; d) parts and controlled consumables; e) repair process management; f) quality control; and g) complaints procedure.

    General Product Information - (Show below) - (Hide below)

    Committee SVS/20
    Development Note Supersedes BS PAS 125(2011) & 14/30294640 DC. (11/2014) 2014 Edition Re-Issued in September 2016 & incorporates AMD 1 2016. Supersedes 16/30343207 DC. (09/2016)
    Document Type Standard
    Publisher British Standards Institution
    Status Current
    Supersedes

    Standards Referencing This Book - (Show below) - (Hide below)

    BS AU 242a:1998 Automotive windscreen repair. Code of practice
    BS ISO 10002:2014 Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
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