Foreword<br>0 Introduction<br>1 Scope<br>2 Normative references<br>3 Terms, definitions and abbreviated terms<br>4 Supplier recommendations<br>5 Lone worker device (LWD) or lone worker <br> application (LWA)<br>6 Training and support<br>7 Alarm receiving centre (ARC)<br>8 Response services<br>Annexes<br>Annex A (informative) - Typical lone worker activation <br> process<br>Bibliography