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  • BS EN ISO 9004:2009

    View superseded by
    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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    Managing for the sustained success of an organization. A quality management approach

    Available format(s):  Hardcopy, PDF

    Superseded date:  01-01-2018

    Language(s):  English

    Published date:  30-11-2009

    Publisher:  British Standards Institution

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    General Product Information - (Show below) - (Hide below)

    Committee QS/1
    Document Type Standard
    Publisher British Standards Institution
    Status Superseded
    Superseded By
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    13/30284071 DC : 0 BS 7533-102 - PAVEMENTS CONSTRUCTED WITH CLAY, NATURAL STONE OR CONCRETE PAVING UNITS - PART 102: CODE OF PRACTICE FOR THE CONSTRUCTION AND MAINTENANCE OF PAVEMENTS USING MODULAR PAVING UNITS
    14/30277275 DC : 0 BS 5446-3 - FIRE DETECTION AND FIRE ALARM DEVICES FOR DWELLINGS - PART 3: SPECIFICATION FOR FIRE AND CARBON MONOXIDE ALARM SYSTEMS FOR DEAF AND HARD OF HEARING PEOPLE
    BS 6000-2:2005 Guide to the selection and usage of acceptance sampling systems for inspection of discrete items in lots Guide to sampling by attributes
    BS 7373-3:2005 Product specifications Guide to identifying criteria for specifying a service offering
    BS 8543:2015 Complaint handling in organizations. Specification
    15/30294328 DC : 0 BS 8543 - COMPLAINTS HANDLING IN ORGANIZATIONS - SPECIFICATION
    PD 0026:2003 Software and systems quality framework. A guide to the use of ISO/IEC and other standards for understanding quality in software and systems
    BS 7000-2:2008 Design management systems Guide to managing the design of manufactured products
    BS 6000-1:2005 Guide to the selection and usage of acceptance sampling systems for inspection of discrete items in lots General guide to acceptance sampling
    BS 7373-2:2001 Product specifications Guide to identifying criteria for a product specification and to declaring product conformity
    PD 0028:2002 Quantitative software management. Software measurement methods. A guide to the use of ISO/IEC and other standards for obtaining and using software measurements for product and process improvement
    BS 18477:2010 Inclusive service provision. Requirements for identifying and responding to consumer vulnerability
    BS 6349-8:2007 Maritime structures Code of practice for the design of Ro-Ro ramps, linkspans and walkways
    BS PD8010-1(2015) : 2015 PIPELINE SYSTEMS - PART 1: STEEL PIPELINES ON LAND - CODE OF PRACTICE
    BS 8477:2014 Code of practice for customer service
    PD 8010-2:2015+A1:2016 Pipeline systems Subsea pipelines. Code of practice
    BS PD8010-2(2015) : 2015 PIPELINE SYSTEMS - PART 2: SUBSEA PIPELINES - CODE OF PRACTICE
    BIP 2208 : 2010 CUSTOMER SERVICES COLLECTION - QUALITY SERVICE - COMPETITIVE BUSINESS, AND THE STANDARDS BS 8477, BS ISO 10001 AND BS ISO 10002
    EEMUA 176 : 1998 SPECIFICATION FOR STRUCTURAL CASTINGS FOR USE OFFSHORE
    BS PAS 55-2(2008) : 2008 ASSET MANAGEMENT - PART 2: GUIDELINES FOR THE APPLICATION OF PAS 55-1
    BS PAS 55-1(2008) : 2008 ASSET MANAGEMENT - PART 1: SPECIFICATION FOR THE OPTIMIZED MANAGEMENT OF PHYSICAL ASSETS
    13/30270857 DC : 0 BS 8477 - CODE OF PRACTICE FOR CUSTOMER SERVICE
    12/30231186 DC : DRAFT AUG 2012 BS 8210 - GUIDE TO FACILITIES MAINTENANCE MANAGEMENT
    BS PAS 17271(2017) : 2017 PROTECTING CUSTOMERS FROM FINANCIAL HARM AS A RESULT OF FRAUD OR FINANCIAL ABUSE - CODE OF PRACTICE
    05/30112014 DC : DRAFT JUN 2005 BS 6079-4 - PROJECT MANAGEMENT - PART 4: GUIDE TO PROJECT MANAGEMENT IN THE CONSTRUCTION INDUSTRY
    11/30124825 DC : 0 BS 7993 - TWIN FERRULE CONNECTORS AND ASSOCIATED TUBING FOR 316 STAINLESS STEEL SYSTEMS - SPECIFICATION AND TEST METHODS
    BS HB10190(2001) : 2001 IMS: THE FRAMEWORK
    BS EN 100114-6:1997 CECC Quality assessment procedure for electronic components Technology approval of electronic component manufacturers
    BIP 2206 : 2012 QUALITY IN MARKET RESEARCH FROM THEORY TO PRACTICE
    BS 7993:2011 Twin ferrule connectors and associated tubing for 316 stainless steel systems. Specification and test methods
    04/103895 DC : DRAFT FEB 2004 BS 5446 - FIRE DETECTION AND FIRE ALARM DEVICES FOR DWELLINGS - PART 3: SPECIFICATION FOR SMOKE ALARM KITS FOR DEAF AND HARD OF HEARING PEOPLE
    BS 6000-3:2005 Guide to the selection and usage of acceptance sampling systems for inspection of discrete items in lots Guide to sampling by variables
    BS PD6079-4(2006) : 2006 PROJECT MANAGEMENT - PART 4: GUIDE TO PROJECT MANAGEMENT IN THE CONSTRUCTION INDUSTRY
    BS 5446-3:2005 Fire detection and fire alarm devices for dwellings Specification for smoke alarm kits for deaf and hard of hearing people
    BS 5446-3:2015 Detection and alarm devices for dwellings Specification for fire alarm and carbon monoxide alarm systems for deaf and hard of hearing people
    BS 8210:2012 Guide to facilities maintenance management
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