Skip to content
Please enter a keyword to search

  • BS EN ISO/IEC 19796-1:2009

    Current The latest, up-to-date edition.

    Information technology. Learning, education and training. Quality management, assurance and metrics General approach

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  30-11-2009

    Publisher:  British Standards Institution

    Add To Cart

    Table of Contents - (Show below) - (Hide below)

    Introduction
    1 Scope
    2 Terms and definitions
    3 Process model
    4 Conformance
    Annex A (informative) - Explanation for the use of the
                            model
    Annex B (informative) - DIN process model (DIN PAS 1032-1)
    Annex C (informative) - French code of practice in
                            E-Learning (AFNOR Z76-001)
    Annex D (informative) - Reference Quality Criteria
                            (RQC) DIN PAS 1032-1
    Annex E (informative) - Harmonized model for quality
                            management for learning, education,
                            and training: mapping CELTSC and RFDQ
    Annex F (informative) - Specific quality objectives
    Annex G (informative) - References

    Abstract - (Show below) - (Hide below)

    Gives a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.

    General Product Information - (Show below) - (Hide below)

    Committee IST/43
    Development Note Supersedes 04/30114492 DC. Renumbers and supersedes BS ISO/IEC 19796-1. 2009 version incorporates corrigendum to BS ISO/IEC 19796-1. (11/2009)
    Document Type Standard
    Publisher British Standards Institution
    Status Current
    Supersedes

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10015:1999 Quality management Guidelines for training
    ISO/IEC 11179-3:2013 Information technology — Metadata registries (MDR) — Part 3: Registry metamodel and basic attributes
    DIN PAS 1032-1 : 2004 LEARNING, EDUCATION AND TRAINING FOCUSING ON E-LEARNING - PART 1: REFERENCE MODEL FOR QUALITY MANAGEMENT AND QUALITY ASSURANCE - PLANNING, DEVELOPMENT, REALIZATION AND EVALUATION OF PROCESSES AND OFFERS IN LEARNING, EDUCATION AND TRAINING
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
    ISO/IEC 2382:2015 Information technology — Vocabulary
    View more information

    • Access your standards online with a subscription

      Features

      • Simple online access to standards, technical information and regulations
      • Critical updates of standards and customisable alerts and notifications
      • Multi - user online standards collection: secure, flexibile and cost effective