• BS ISO 10014:2006

    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

    Quality management. Guidelines for realizing financial and economic benefits

    Available format(s):  Hardcopy, PDF

    Superseded date:  29-04-2021

    Language(s):  English

    Published date:  31-03-2008

    Publisher:  British Standards Institution

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Structure of this standard
    5 Application of the management principles
      5.1 Customer focus
      5.2 Leadership
      5.3 Involvement of people
      5.4 Process approach
      5.5 System approach to management
      5.6 Continual improvement
      5.7 Factual approach to decision making
      5.8 Mutually beneficial supplier relationships
    Annex A (informative) Self-assessment of implementation of management
            principles
    Annex B (informative) Brief summaries of methods and tools referenced
            in Clause 5
    Bibliography

    Abstract - (Show below) - (Hide below)

    Provides guidelines for realizing financial and economic benefits from the application of the ISO 9000 quality management principles.

    General Product Information - (Show below) - (Hide below)

    Committee QS/1
    Development Note Supersedes BS PD ISO/TR 10014 & 05/30112130 DC (07/2006)
    Document Type Standard
    Publisher British Standards Institution
    Status Superseded
    Superseded By
    Supersedes

    Standards Referencing This Book - (Show below) - (Hide below)

    EN 12973 : 2000
    ISO 19011:2011 Guidelines for auditing management systems
    ISO 10015:1999 Quality management Guidelines for training
    ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
    IEC 60300-3-3:2017 Dependability management - Part 3-3: Application guide - Life cycle costing
    ISO/IEC 15288:2008 Systems and software engineering System life cycle processes
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO/IEC Guide 73:2002 Risk management Vocabulary Guidelines for use in standards
    ISO 14001:2015 Environmental management systems — Requirements with guidance for use
    ISO/IEC 17799:2005 Information technology Security techniques Code of practice for information security management
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO 11462-1:2001 Guidelines for implementation of statistical process control (SPC) Part 1: Elements of SPC
    ISO 10007:2017 Quality management — Guidelines for configuration management
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