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INFORMATION TECHNOLOGY - LEARNING, EDUCATION AND TRAINING - QUALITY MANAGEMENT, ASSURANCE AND METRICS - PART 1: GENERAL APPROACH
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Available format(s): Hardcopy, PDF
Superseded date: 30-11-2009
Language(s): English
Published date: 01-01-2005
Publisher: British Standards Institution
ForewordIntroduction1 Scope2 Terms and definitions3 Process model 3.1 Descriptive model 3.2 Reference Framework for Quality Descriptions (RFDQ): process model 3.2.1 Process model description4 ConformanceAnnex A (informative) - Explanation for the use of the modelAnnex B (informative) - DIN process model (DIN PAS 1032-1)Annex C (informative) - French code of practice in E-Learning (AFNOR Z76-001)Annex D (informative) - Reference Quality Criteria (RQC) DIN PAS 1032-1Annex E (informative) - Harmonized model for quality management for learning, education, and training: mapping CELTSC and RFDQAnnex F (informative) - Specific quality objectivesAnnex G (informative) - References
Gives a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.
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