CAN/CSA-ISO/IEC 27035-2:18

Foreword
Introduction
1 Scope
2 Normative references
3 Terms, definitions and abbreviated terms
4 Information security incident management policy
5 Updating of information security policies
6 Creating information security incident management
   plan
7 Establishing an incident response team (IRT)
8 Establishing relationships with other organizations
9 Defining technical and other support
10 Creating information security incident awareness
   and training
11 Testing the information security incident management
   plan
12 Lessons learned
Annex A (informative) - Legal and regulatory aspects
Annex B (informative) - Example information security
        event, incident and vulnerability reports and
        forms
Annex C (informative) - Example approaches to the
        categorization and classification of information
        security events and incidents
Bibliography

Preface Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the SCC Mirror Committee (SMC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). Scope This part of ISO/IEC 27035 provides the guidelines to plan and prepare for incident response. The guidelines are based on the \"Plan and Prepare\" phase and the \"Lessons Learned\" phase of the \"Information security incident management phases\" model presented in ISO/IEC 27035-1. The major points within the \"Plan and Prepare\" phase include the following: information security incident management policy and commitment of top management; information security policies, including those relating to risk management, updated at both corporate level and system, service and network levels; information security incident management plan; incident response team (IRT) establishment; establish relationships and connections with internal and external organizations; technical and other support (including organizational and operational support); information security incident management awareness briefings and training; information security incident management plan testing. The principles given in this part of ISO/IEC 27035 are generic and intended to be applicable to all organizations, regardless of type, size or nature. Organizations can adjust the guidance given in this part of ISO/IEC 27035 according to their type, size and nature of business in relation to the information security risk situation. This part of ISO/IEC 27035 is also applicable to external organizations providing information security incident management services.

Preface Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the SCC Mirror Committee (SMC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). Scope This part of ISO/IEC 27035 provides the guidelines to plan and prepare for incident response. The guidelines are based on the \"Plan and Prepare\" phase and the \"Lessons Learned\" phase of the \"Information security incident management phases\" model presented in ISO/IEC 27035-1. The major points within the \"Plan and Prepare\" phase include the following: information security incident management policy and commitment of top management; information security policies, including those relating to risk management, updated at both corporate level and system, service and network levels; information security incident management plan; incident response team (IRT) establishment; establish relationships and connections with internal and external organizations; technical and other support (including organizational and operational support); information security incident management awareness briefings and training; information security incident management plan testing. The principles given in this part of ISO/IEC 27035 are generic and intended to be applicable to all organizations, regardless of type, size or nature. Organizations can adjust the guidance given in this part of ISO/IEC 27035 according to their type, size and nature of business in relation to the information security risk situation. This part of ISO/IEC 27035 is also applicable to external organizations providing information security incident management services.