Preface
0 Introduction
1 Scope
2 Reference publications
3 Definitions and abbreviations
4 Incident investigation and prevention program (IIPP)
5 Pre-incident planning
6 Incident response
7 Conducting investigations
8 Action plan and validation
9 Verification and validation
10 Continual improvement
Annex A (informative) - Principles for incident investigation
Annex B (informative) - Investigation team competencies
Annex C (informative) - Working with photographs and videos
Annex D (Informative) - Investigator bias
Annex E (Informative) - Development and implementation of
a corrective action plan
Annex F (informative) - Interviewing
Annex G (informative) - Data analysis
Annex H (Informative) - Using a systems approach to identify
causal and contributing factors
Annex I (informative) - Sources of incident investigation data