Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Quality management system
5 Management responsibility
6 Resource management
7 Product realization
7.1 Planning of product realization
7.2 Customer-related processes
7.3 Design and development
7.4 Purchasing
7.5 Production and service provision
7.6 Control of monitoring and measuring devices
8 Measurement, analysis and improvement
8.1 General
8.2 Monitoring and measurement
8.3 Control of nonconforming product
8.4 Analyses of data
8.5 Improvement
Annex A (normative) Packaging specifications
Annex B (normative) IBC specifications
Annex C (normative) Items and elements of verification, controls,
monitoring and validation
Annex D (informative) Typical frequencies for the verification of
conformity with design and performance requirements
National Annex NA (informative) Bibliography
Bibliography