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  • DIN EN ISO 9004:2009-12

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    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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    MANAGING FOR THE SUSTAINED SUCCESS OF AN ORGANIZATION - A QUALITY MANAGEMENT APPROACH

    Available format(s):  Hardcopy, PDF

    Superseded date:  07-03-2021

    Language(s):  German

    Published date:  01-12-2009

    Publisher:  German Institute for Standardisation (Deutsches Institut für Normung)

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    Table of Contents - (Show below) - (Hide below)

    Vorwort
    Einleitung
    1 Anwendungsbereich
    2 Normative Verweisungen
    3 Begriffe
    4 Leiten und Lenken für den nachhaltigen
      Erfolg einer Organisation
    5 Strategie und Politik
    6 Management von Ressourcen
    7 Prozessmanagement
    8 Überwachung, Messung,
      Analyse und Bewertung
    9 Verbesserung, Innovation und Lernen
    Anhang A (informativ) Werkzeug zur Selbstbewertung
    Anhang B (informativ) Grundsätze des Qualitätsmanagements
    Anhang C (informativ) Entsprechungen zwischen ISO
             9004:2009 und ISO 9001:2008
    Literaturhinweise

    Abstract - (Show below) - (Hide below)

    This standard is included in DIN Handbook 226.

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    Development Note Supersedes DIN EN ISO 9004-1 and DIN EN ISO 9004-1 E. (03/2001) DRAFT 2017 issued in June 2017. (06/2017)
    Document Type Standard
    Product Note Supersedes DIN EN ISO 9004-1 and DIN EN ISO 9004-1 E. (Mkj 03/2001) DRAFT 2017 issued in June 2017; price: 154.20 Euro. (Sukh 06/2017)
    Publisher German Institute for Standardisation (Deutsches Institut für Normung)
    Status Superseded
    Superseded By

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
    ISO/TS 10004:2010 Quality management Customer satisfaction Guidelines for monitoring and measuring
    OHSAS 18002:2000 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS - GUIDELINES FOR THE IMPLEMENTATION OF OHSAS 18001:2007
    DIN 55350-18:1987-07 CONCEPTS IN QUALITY AND STATISTICS - CONCEPTS RELATING TO CERTIFICATES ON RESULTS OF QUALITY INSPECTIONS - QUALITY INSPECTION CERTIFICATES
    ISO 19011:2011 Guidelines for auditing management systems
    ISO 10015:1999 Quality management Guidelines for training
    ISO/TR 14047:2012 Environmental management Life cycle assessment Illustrative examples on how to apply ISO 14044 to impact assessment situations
    ISO/TR 14049:2012 Environmental management Life cycle assessment Illustrative examples on how to apply ISO 14044 to goal and scope definition and inventory analysis
    DIN EN 60812:2015-08 (Draft) ANALYSIS TECHNIQUES FOR SYSTEM RELIABILITY - PROCEDURE FOR FAILURE MODE AND EFFECTS ANALYSIS (FMEA)
    ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
    DIN EN ISO 19011:2011-12 GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS (ISO 19011:2011)
    ISO 31000:2009 Risk management Principles and guidelines
    DIN ISO 10007:2004-12 QUALITY MANAGEMENT SYSTEMS - GUIDELINES FOR CONFIGURATION MANAGEMENT
    ISO 26000:2010 Guidance on social responsibility
    OHSAS 18001:2007 Occupational health and safety management systems. Requirements
    ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
    ISO 10014:2006 Quality management Guidelines for realizing financial and economic benefits
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 10006:2003 Quality management systems Guidelines for quality management in projects
    ISO 14044:2006 Environmental management Life cycle assessment Requirements and guidelines
    ISO/TR 14062:2002 Environmental management Integrating environmental aspects into product design and development
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO/TR 10013:2001 Guidelines for quality management system documentation
    DIN EN ISO 9000:2015-11 QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY (ISO 9000:2015)
    ISO 14001:2015 Environmental management systems — Requirements with guidance for use
    ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    DIN EN ISO 9001:2015-11 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (ISO 9001:2015)
    ISO/TS 14048:2002 Environmental management — Life cycle assessment — Data documentation format
    ISO 10007:2017 Quality management — Guidelines for configuration management
    ISO 14040:2006 Environmental management Life cycle assessment Principles and framework
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