• I.S. CEN TR 15472:2006

    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

    POSTAL SERVICES - MEASUREMENT OF TRANSIT TIMES FOR PARCELS BY THE USE OF A TRACK AND TRACE SYSTEM

    Available format(s):  Hardcopy, PDF

    Superseded date:  17-04-2016

    Language(s):  English

    Published date:  01-01-2006

    Publisher:  National Standards Authority of Ireland

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Transit time as a quality of service indicator
    5 Methodology
    6 Reporting
    7 Quality control
    Annex A (normative) Calculation rule
    Annex B (normative) Consistency checks
    Annex C (informative) Estimating the transit time
    Bibliography

    Abstract - (Show below) - (Hide below)

    Describes methods for measuring the transit time results of domestic and cross-border parcels, collected, processed and delivered by postal service providers.

    General Product Information - (Show below) - (Hide below)

    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Superseded
    Superseded By

    Standards Referencing This Book - (Show below) - (Hide below)

    EN ISO 19011:2011 COR 2011 GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS (ISO 19011:2011)
    ISO 19011:2011 Guidelines for auditing management systems
    EN 14508:2016 Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail
    EN 13850:2012 Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
    EN 14012:2008 Postal services - Quality of service - Complaints handling principles
    EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
    EN 14534:2016/AC:2017 POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR BULK MAIL
    ISO 9001:2015 Quality management systems — Requirements
    ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
    EN 45020 : 2006 STANDARDIZATION AND RELATED ACTIVITIES - GENERAL VOCABULARY
    EN 14137:2003 POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF LOSS OF REGISTERED MAIL AND OTHER TYPES OF POSTAL SERVICE USING A TRACK AND TRACE SYSTEM
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