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    I.S. EN 15221-3:2011

    Current The latest, up-to-date edition.

    FACILITY MANAGEMENT - PART 3: GUIDANCE ON QUALITY IN FACILITY MANAGEMENT

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  01-01-2011

    Publisher:  National Standards Authority of Ireland

    For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
    Only cited Standards give presumption of conformance to New Approach Directives/Regulations.

    Dates of withdrawal of national standards are available from NSAI.

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Common Introduction for the European Standards
     EN 15221-3, EN 15221-4, EN 15221-5 and EN 15221-6
    0 Introduction to Guidance on quality in Facility Management
    1 Scope
    2 Normative references
    3 Terms, definitions and abbreviations
    4 Basics of quality management
    5 Process of quality management
    Annex A (informative) - GAP-Model
    Annex B (informative) - Additional information and
            recommendation for measurement metrics
    Bibliography

    Abstract - (Show below) - (Hide below)

    Specifies a guideline how to measure, achieve and improve quality in FM. Also gives complementary guidelines to EN ISO 9000, EN ISO 9001 and EN 15221-2 within the framework of EN 15221-1.

    General Product Information - (Show below) - (Hide below)

    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    EN 15221-4:2011 Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
    EN 15221-5:2011 Facility Management - Part 5: Guidance on Facility Management processes
    EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    EN 15221-1:2006 Facility Management - Part 1: Terms and definitions
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    EN 15643-2:2011 Sustainability of construction works - Assessment of buildings - Part 2: Framework for the assessment of environmental performance
    EN 15221-2:2006 Facility Management - Part 2: Guidance on how to prepare Facility Management agreements
    EN ISO 9000:2015 Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)
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