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  • ISO 11620:2014

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    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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    Information and documentation — Library performance indicators

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Superseded date:  01-06-2023

    Language(s):  English, French

    Published date:  27-05-2014

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO 11620:2014 is applicable to all types of libraries in all countries. However, not all performance indicators apply to all libraries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator.

    Performance indicators can be used for comparison over time within the same library. Comparisons between libraries can also be made, but only with caution. Comparisons between libraries will need to take into account any differences in the constituencies of the libraries and library attributes, with a good understanding of the indicators used, limitations to comparisons, and careful interpretation of the data).

    ISO 11620:2014 offers accepted, tested, and publicly accessible (i.e. non-proprietary) methodologies and approaches to measuring a range of library service performance.

    General Product Information - (Show below) - (Hide below)

    Committee ISO/TC 46/SC 8
    Development Note Supersedes ISO TR 20983. (08/2008) Supersedes ISO/DIS 11620. (05/2014)
    Document Type Standard
    Publisher International Organization for Standardization
    Status Superseded
    Superseded By
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    ISO 2789:2013 Information and documentation — International library statistics
    UNI ISO 2146 : 2011 INFORMATION AND DOCUMENTATION - REGISTRY SERVICES FOR LIBRARIES AND RELATED ORGANIZATIONS
    BS ISO 2146:2010 Information and documentation. Registry services for libraries and related organizations
    UNE-ISO 2789:2014 Information and documentation. International library statistics.
    PD ISO/TR 20983:2003 Information and documentation. Performance indicators for electronic library services
    ISO/TR 20983:2003 Information and documentation Performance indicators for electronic library services
    DIN EN ISO 2789:2003-07 INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS
    PD ISO/TR 11219:2012 Information and documentation. Qualitative conditions and basic statistics for library buildings. Space, function and design
    UNI ISO 2789 : 2014 INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS
    I.S. EN ISO 2789:2003 INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS
    BS ISO 2789:2013 Information and documentation. International library statistics
    05/30107808 DC : DRAFT NOV 2005 ISO 2789 - INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS
    PD ISO/TR 28118:2009 Information and documentation. Performance indicators for national libraries
    16/30335561 DC : DRAFT APR 2016 BS ISO 37102 - SUSTAINABLE DEVELOPMENT AND RESILIENCE OF COMMUNITIES - VOCABULARY
    ISO 6707-3:2017 Buildings and civil engineering works — Vocabulary — Part 3: Sustainability terms
    ISO/TR 14873:2013 Information and documentation Statistics and quality issues for web archiving
    ISO 5127:2017 Information and documentation Foundation and vocabulary
    EN ISO 2789 : 2003 INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS
    ISO/TR 11219:2012 Information and documentation - Qualitative conditions and basic statistics for library buildings Space, function and design
    13/30234873 DC : 0 BS ISO 16439 - METHODS AND PROCEDURES FOR ASSESSING THE IMPACT OF LIBRARIES
    BS ISO 5127:2017 Information and documentation. Foundation and vocabulary
    12/30259845 DC : 0 BS ISO 2789 - INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS
    BS ISO 9230:2007 Information and documentation. Determination of price indexes for print and electronic media purchased by libraries
    BS ISO 6707-3:2017 Buildings and civil engineering works. Vocabulary Sustainability terms
    BS ISO 16439:2014 Information and documentation. Methods and procedures for assessing the impact of libraries
    ISO 2146:2010 Information and documentation Registry services for libraries and related organizations
    PD ISO/TR 14873:2013 Information and documentation. Statistics and quality issues for web archiving
    14/30255584 DC : 0 BS ISO 5127 - INFORMATION AND DOCUMENTATION - FOUNDATION AND VOCABULARY
    ISO 16439:2014 Information and documentation Methods and procedures for assessing the impact of libraries
    BS EN ISO 2789:2003 Information and documentation. International library statistics

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 11799:2015 Information and documentation Document storage requirements for archive and library materials
    ISO 5127:2017 Information and documentation Foundation and vocabulary
    ISO/TR 11219:2012 Information and documentation - Qualitative conditions and basic statistics for library buildings Space, function and design
    ISO/TR 28118:2009 Information and documentation Performance indicators for national libraries
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO 2789:2013 Information and documentation — International library statistics
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