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    ISO 9241-210:2010

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    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
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    Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  01-07-2019

    Language(s):  English, French

    Published date:  03-03-2010

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO 9241-210:2010 provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance humansystem interaction.

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    Development Note Supersedes ISO/DIS 9241-210 and ISO 13407. (03/2010)
    Document Type Standard
    Product Note This standard also refers IEC/CDV 62508
    Publisher International Organization for Standardization
    Status Withdrawn
    Superseded By
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    ISO 9241-940:2017 Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions
    DIN EN 16710-2 E : 2016 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
    17/30320066 DC : 0 BS EN ISO 27501 - THE HUMAN-CENTRED ORGANIZATION - GUIDANCE FOR MANAGERS
    ISO/IEC/IEEE 12207:2017 Systems and software engineering — Software life cycle processes
    BS EN ISO 9241-910:2011 Ergonomics of human-system interaction Framework for tactile and haptic interaction
    PD CEN/TR 16710-1:2015 Ergonomics methods Feedback method. A method to understand how end users perform their work with machines
    I.S. EN 9320:2014 AEROSPACE SERIES - PROGRAMME MANAGEMENT - GENERAL GUIDELINES FOR ACQUISITION AND SUPPLY OF OPEN SYSTEMS
    BS ISO/IEC/IEEE 15288:2015 Systems and software engineering. System life cycle processes
    DIN SPEC 33440:2013-05 ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY
    DIN EN ISO 26800:2011-11 Ergonomics - General approach, principles and concepts (ISO 26800:2011); German version EN ISO 26800:2011
    DIN SPEC 33440:2013-05 ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY
    PD ISO/IEC GUIDE 71:2014 Guide for addressing accessibility in standards
    11/30212367 DC : 0 BS EN ISO 13482 - ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR NON-INDUSTRIAL ROBOTS - NON-MEDICAL PERSONAL CARE ROBOT
    DIN EN ISO 13482:2014-11 ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014)
    PREN 9277 : DRAFT 2014 AEROSPACE SERIES - PROGRAMME MANAGEMENT - GUIDE FOR THE MANAGEMENT OF SYSTEM ENGINEERING
    I.S. EN 60601-1-6:2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
    BS EN 60601-1-6 : 2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
    ISO 9241-960:2017 Ergonomics of human-system interaction — Part 960: Framework and guidance for gesture interactions
    TR 101 552 : 1.0.0 GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
    I.S. 373:2013 UNIVERSAL DESIGN FOR CUSTOMER ENGAGEMENT IN TOURISM SERVICES
    ISO 9241-910:2011 Ergonomics of human-system interaction — Part 910: Framework for tactile and haptic interaction
    CEN/TR 16710-1:2015 Ergonomics methods - Part 1: Feedback method - A method to understand how end users perform their work with machines
    10/30230209 DC : DRAFT JUNE 2010 BS ISO/IEC 29148 - SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE PROCESSES - REQUIREMENTS ENGINEERING
    PD ISO/IEC TR 29156:2015 Information technology. Guidance for specifying performance requirements to meet security and usability needs in applications using biometrics
    DIN EN ISO/IEC 25063:2017-09 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014)
    14/30296914 DC : 0 BS ISO/IEC GUIDE 71 - GUIDE FOR ADDRESSING ACCESSIBILITY IN STANDARDS
    15/30316789 DC : 0 BS ISO 27500 - HUMAN-CENTRED ORGANISATION - RATIONALE AND GENERAL PRINCIPLES
    14/30297267 DC : 0 BS ISO/IEC/IEEE 15288 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEM LIFE CYCLE PROCESSES
    BS EN ISO 26800:2011 Ergonomics. General approach, principles and concepts
    BS ISO/IEC/IEEE 29148 : 1900 SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE PROCESSES - REQUIREMENTS ENGINEERING
    15/30265639 DC : 0 BS ISO 9241-940 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 940: EVALUATION OF TACTILE AND HAPTIC INTERACTIONS
    16/30283980 DC : 0 BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS
    16/30317608 DC : 0 BS ISO/IEC/IEEE 26513 - SYSTEMS AND SOFTWARE ENGINEERING - REQUIREMENTS FOR TESTERS AND REVIEWERS OF USER DOCUMENTATION
    PD CEN ISO/IEC TR 25060:2017 Systems and software engineering. Systems and software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: General framework for usability-related information
    BS ISO 9241-940:2017 Ergonomics of human-system interaction Evaluation of tactile and haptic interactions
    PREN 9320 : DRAFT 2013 AEROSPACE SERIES - PROGRAMME MANAGEMENT - GENERAL GUIDELINES FOR ACQUISITION AND SUPPLY OF OPEN SYSTEMS
    ISO/IEC TR 29196:2015 Guidance for biometric enrolment
    I.S. EN 16710-2:2016 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
    I.S. EN 9277:2015 AEROSPACE SERIES - PROGRAMME MANAGEMENT - GUIDE FOR THE MANAGEMENT OF SYSTEMS ENGINEERING
    EN ISO 9241-960:2017 Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017)
    ISO/IEC TS 24748-1:2016 Systems and software engineering Life cycle management Part 1: Guidelines for life cycle management
    S.R. CEN ISO/IEC TR 25060:2017 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: GENERAL FRAMEWORK FOR USABILITY-RELATED INFORMATION (ISO/IEC TR 25060:2010)
    S.R. CEN/CLC/ETSI/TR 101 552:2014 GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
    CENELEC GUIDE 32 : 2014 GUIDELINES FOR SAFETY RELATED RISK ASSESSMENT AND RISK REDUCTION FOR LOW VOLTAGE EQUIPMENT
    ISO/IEC 25063:2014 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: Context of use description
    IEC 62508:2010 Guidance on human aspects of dependability
    I.S. EN ISO 17776:2016 PETROLEUM AND NATURAL GAS INDUSTRIES - OFFSHORE PRODUCTION INSTALLATIONS - MAJOR ACCIDENT HAZARD MANAGEMENT DURING THE DESIGN OF NEW INSTALLATIONS (ISO 17776:2016)
    I.S. EN 13861:2011 SAFETY OF MACHINERY - GUIDANCE FOR THE APPLICATION OF ERGONOMICS STANDARDS IN THE DESIGN OF MACHINERY
    VDI/VDE 3699 Blatt 3:2014-01 Process control using display screens - Mimics
    VDI/VDE 3850 Blatt 1:2014-04 Development of usable user interfaces for technical plants - Concepts, principles and fundamental recommendations
    BS ISO/IEC 25063 : 2014 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION
    PD ISO/TR 22100-3:2016 Safety of machinery. Relationship with ISO 12100 Implementation of ergonomic principles in safety standards
    PD ISO/TS 20282-2:2013 Usability of consumer products and products for public use Summative test method
    14/30304489 DC : 0 BS EN 9277 - AEROSPACE SERIES - PROGRAMME MANAGEMENT - GUIDE FOR THE MANAGEMENT OF SYSTEM ENGINEERING
    BS EN ISO/IEC 25063:2017 Systems and software engineering. Systems and software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: Context of use description
    15/30319070 DC : 0 BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY: DEFINITIONS AND CONCEPTS
    BS ISO/IEC 20741:2017 Systems and software engineering. Guideline for the evaluation and selection of software engineering tools
    DIN EN ISO/IEC 25063 E : 2017 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014)
    BS ISO/IEC/IEEE 26513:2017 Systems and software engineering. Requirements for testers and reviewers of information for users
    S.R. CLC/GUIDE 32:2014 GUIDELINES FOR SAFETY RELATED RISK ASSESSMENT AND RISK REDUCTION FOR LOW VOLTAGE EQUIPMENT
    BS EN 62508:2010 Guidance on human aspects of dependability
    UNE-EN 60601-1-6:2010 Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
    DIN EN ISO 9241-910:2011-11 Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011)
    IEC GUIDE 116:2010 Guidelines for safety related risk assessment and risk reduction for low voltage equipment
    ISO/TR 22100-3:2016 Safety of machinery Relationship with ISO 12100 Part 3: Implementation of ergonomic principles in safety standards
    ISO/IEC Guide 71:2014 Guide for addressing accessibility in standards
    DIN EN 13861:2012-01 Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery
    IEC 60601-1-6:2010+AMD1:2013 CSV Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
    EN ISO 26800:2011 Ergonomics - General approach, principles and concepts (ISO 26800:2011)
    CAN/CSA-ISO/IEC/IEEE 15288:16 Systems and software engineering - System life cycle processes (Adopted ISO/IEC/IEEE 15288:2015, first edition, 2015-05-15)
    PD ISO/IEC TR 29196:2015 Guidance for biometric enrolment
    11/30236625 DC : 0 BS ISO/IEC 25063 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT FOR USABILITY: CONTEXT OF USE DESCRIPTION
    BS EN 9320:2014 Aerospace series. Programme Management. General guidelines for acquisition and supply of open systems
    ISO/IEC/IEEE 29148:2011 Systems and software engineering Life cycle processes Requirements engineering
    UNI EN ISO 9241-910 : 2011 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION
    UNE-EN ISO 13482:2014 Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014)
    16/30353980 DC : 0 BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY - DEFINITIONS AND CONCEPTS
    BS EN ISO 13482:2014 Robots and robotic devices. Safety requirements for personal care robots
    ISO/IEC TR 29156:2015 Information technology Guidance for specifying performance requirements to meet security and usability needs in applications using biometrics
    CEN/CLC Guide 6:2014 Guide for addressing accessibility in standards
    EN 60601-1-6:2010/A1:2015 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013)
    SWIFT 9:2012 UNIVERSAL DESIGN FOR ENERGY SUPPLIERS
    I.S. EN ISO 13482:2014 ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014)
    CEN ISO/IEC TR 25060:2017 Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: General framework for usability-related information (ISO/IEC TR 25060:2010)
    I.S. EN 62508:2010 GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY
    BS EN ISO 17776:2016 Petroleum and natural gas industries. Offshore production installations. Major Accident hazard management during the design of new installations
    ISO 13482:2014 Robots and robotic devices Safety requirements for personal care robots
    ISO 17776:2016 Petroleum and natural gas industries Offshore production installations Major accident hazard management during the design of new installations
    EN 9277:2015 Aerospace series - Programme Management - Guide for the management of Systems Engineering
    EN 13861:2011 Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery
    EN 16710-2:2016 Ergonomics methods - Part 2: A methodology for work analysis to support design
    EN ISO 13482:2014 Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014)
    EN 9320:2014 Aerospace series - Programme Management - General guidelines for acquisition and supply of open systems
    EN ISO 17776:2016 Petroleum and natural gas industries - Offshore production installations - Major Accident hazard management during the design of new installations (ISO 17776:2016)
    EN ISO/IEC 25063:2017 Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: Context of use description (ISO/IEC 25063:2014)
    EN ISO 9241-910:2011 Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011)
    17/30355188 DC : 0 BS ISO/IEC 24748-1 - SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE MANAGEMENT - PART 1: GUIDELINES FOR LIFE CYCLE MANAGEMENT
    UNI EN ISO 13482 : 2014 ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS
    PD IEC/TS 62835:2015 Electric toasters for household and similar use. Methods and measurements for improving accessibility
    BS EN 9277:2015 Aerospace series. Programme Management. Guide for the management of Systems Engineering
    I.S. EN ISO 9241-910:2011 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION
    PD ISO/IEC TS 24748-1:2016 Systems and software engineering. Life cycle management Guidelines for life cycle management
    I.S. EN ISO/IEC 25063:2017 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014)
    BS PD ISO/IEC TR 25060 : 2010 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: GENERAL FRAMEWORK FOR USABILITY-RELATED INFORMATION
    11/30236628 DC : 0 BS ISO/IEC 25064 - SYSTEM AND SOFTWARE ENGINEERING - SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: USER NEEDS REPORT
    BS EN 16710-2:2016 Ergonomics methods A methodology for work analysis to support design
    ISO/IEC/IEEE 26513:2017 Systems and software engineering — Requirements for testers and reviewers of information for users
    S.R. CEN/TR 16710-1:2015 ERGONOMICS METHODS - PART 1: FEEDBACK METHOD - A METHOD TO UNDERSTAND HOW END USERS PERFORM THEIR WORK WITH MACHINES
    ISO/IEC 20741:2017 Systems and software engineering — Guideline for the evaluation and selection of software engineering tools
    DIN EN 16710-2:2016-10 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
    I.S. EN ISO 9241-960:2017 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS (ISO 9241-960:2017)
    ISO/IEC TR 25060:2010 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information
    BS EN ISO 9241-960:2017 Ergonomics of human-system interaction Framework and guidance for gesture interactions
    UNI EN ISO 26800 : 2011 ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS
    CSA ISO/IEC TS 24748-1 : 2018 SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE MANAGEMENT - PART 1: GUIDELINES FOR LIFE CYCLE MANAGEMENT
    ISO/IEC/IEEE 15288:2015 Systems and software engineering — System life cycle processes
    ISO/TS 20282-2:2013 Usability of consumer products and products for public use — Part 2: Summative test method
    I.S. EN ISO 26800:2011 ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS
    BS EN 13861:2011 Safety of machinery. Guidance for the application of ergonomics standards in the design of machinery
    ISO 26800:2011 Ergonomics — General approach, principles and concepts
    EN 62508 : 2010 GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/PAS 18152:2003 Ergonomics of human-system interaction Specification for the process assessment of human-system issues
    ISO/TR 18529:2000 Ergonomics Ergonomics of human-system interaction Human-centred lifecycle process descriptions
    ISO/IEC 15288:2008 Systems and software engineering System life cycle processes
    ISO 14915-1:2002 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework
    ISO/IEC TR 25060:2010 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information
    ISO 14915-3:2002 Software ergonomics for multimedia user interfaces Part 3: Media selection and combination
    ISO/IEC TR 29138-1:2009 Information technology Accessibility considerations for people with disabilities Part 1: User needs summary
    ISO 1503:2008 Spatial orientation and direction of movement — Ergonomic requirements
    ISO/TS 20282-2:2013 Usability of consumer products and products for public use — Part 2: Summative test method
    ISO 11064-1:2000 Ergonomic design of control centres Part 1: Principles for the design of control centres
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO 14915-2:2003 Software ergonomics for multimedia user interfaces — Part 2: Multimedia navigation and control
    ISO 20282-1:2006 Ease of operation of everyday products Part 1: Design requirements for context of use and user characteristics
    ISO 6385:2016 Ergonomics principles in the design of work systems
    ISO 11064-2:2000 Ergonomic design of control centres Part 2: Principles for the arrangement of control suites
    ISO/TR 16982:2002 Ergonomics of human-system interaction Usability methods supporting human-centred design
    AS ISO/IEC/IEEE 12207:2019 Systems and software engineering - Software life cycle processes
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