PREN 14534 : DRAFT 2014

Superseded

Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR BULK MAIL

Available format(s):

Superseded date: 01-05-2016

Language(s):

Published date: 01-07-2014

Publisher: Comite Europeen de Normalisation

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Table of Contents - (Show below) - (Hide below)

Foreword
Introduction
1.Scope
2.Normative references
3.Terms and definitions
4.Symbols and abbreviations
5.Transit time as a Quality-of-Service
  indicator
6.Methodology
7.Report
8.Quality control
9.The Annexes
Annex A (normative) - Accuracy calculation
Annex B (normative) - Transit Time
        Calculation
Annex C (normative) - Comparability of
        Measurement Results
Annex D (normative) - Design of aggregated
        Fields of Study
Annex E (normative) - Additional
        Requirements for continuous
        Fields of Study [CMS/SCMS]
Annex F (normative) - Quality control
Annex G (normative) - Auditing
Annex H (informative) - Purpose of postal
        Quality of Service standards
Annex I (informative) - Considerations before
        implementing EN 14537
Annex J (informative) - Design basis
Annex K (informative) - Implementing EN
        14534
Annex L (informative) - Application of the
        accuracy calculation
Annex M (informative) - Changes to the 2002
        version of EN 14534

Abstract - (Show below) - (Hide below)

Defines methods for measuring the end-to-end transit-time of domestic and cross-border bulk mail, collected, processed and delivered by postal service operators.

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Comment Closes On
Committee	TC 331
Document Type	Draft
ISBN
Pages
Published
Publisher	Comite Europeen de Normalisation
Status	Superseded
Superseded By	EN 14534:2016/AC:2017

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Equivalent Standard(s)	Relationship
14/30299770 DC : 0	Identical
02/400807 DC : DRAFT SEP 2002	Identical

Standards Referencing This Book - (Show below) - (Hide below)

ISO 10011-3:1991	Guidelines for auditing quality systems Part 3: Management of audit programmes
ISO 10011-1:1990	Guidelines for auditing quality systems Part 1: Auditing
EN 13850:2012	Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
ISO 10005:2005	Quality management systems Guidelines for quality plans
EN ISO 9001:2015	Quality management systems - Requirements (ISO 9001:2015)
ISO 9004:2009	Managing for the sustained success of an organization A quality management approach
ISO 11180:1993	Postal addressing
ISO 9001:2015	Quality management systems — Requirements
ISO 10007:2017	Quality management — Guidelines for configuration management
ISO 10011-2:1991	Guidelines for auditing quality systems — Part 2: Qualification criteria for quality systems auditors

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