0 Introduction
1 Scope
2 Normative references
3 Definitions
3.1 Product
3.2 Tender
3.3 Contract
3.4 Additional definitions
4 Quality system requirements
4.1 Management responsibility
4.1.1 Quality policy
4.1.2 Organization
4.1.2.1 Responsibility and authority
4.1.2.2 Resources
4.1.2.3 Management representative
4.1.3 Management review
4.2 Quality system
4.2.1 General
4.2.2 Quality system procedures
4.2.3 Quality planning
4.3 Contract review
4.3.1 General
4.3.2 Review
4.3.3 Amendment to a contract
4.3.4 Records
4.3.5 Acknowledgement of order
4.4 Design control
4.5 Document and data control
4.5.1 General
4.5.2 Document and data approval and issue
4.5.3 Document and data changes
4.6 Purchasing
4.6.1 General
4.6.2 Evaluation of subcontractors
4.6.3 Purchasing data
4.6.4 Verification of purchased products
4.6.4.1 Supplier verification at subcontractor's premises
4.6.4.2 Customer verification of subcontracted product
4.7 Control of customer-supplied product
4.8 Product identification and traceability
4.9 Process control
4.9.1 General
4.9.2 Special processes
4.10 Inspection and testing
4.10.1 General
4.10.2 Receiving inspection and testing
4.10.3 In-process inspection and testing
4.10.4 Final inspection and testing
4.10.5 Inspection and test records
4.10.6 Evidence of conformance - certificate of conformance
4.11 Control of inspection, measuring and test equipment
4.11.1 General
4.11.2 Control procedure
4.12 Inspection and test status
4.12.1 Authorized signatories
4.12.2 Inspection stamps
4.13 Control of nonconforming product
4.13.1 General
4.13.2 Review and disposition of nonconforming product
4.14 Corrective and preventive action
4.14.1 General
4.14.2 Corrective action
4.14.3 Preventive action
4.15 Handling, storage, packaging, preservation and delivery
4.15.1 General
4.15.2 Handling
4.15.3 Storage
4.15.4 Packaging
4.15.5 Preservation
4.15.6 Delivery
4.16 Control of quality records
4.17 Internal quality audits
4.18 Training
4.19 Servicing
4.20 Statistical techniques
4.20.1 Identification of need
4.20.2 Procedures
Annex A - Bibliography