Foreword
Introduction
1 Scope
2 Terms and definitions
3 Rationale for adopting human-centred design
4 Principles of human-centred design
5 Planning human-centred design
6 Human-centred design activities
7 Sustainability and human-centred design
8 Conformance
Annex A (informative) - Overview of the ISO 9241 series
Annex B (informative) - Sample procedure for assessing
applicability and conformance
Bibliography