• 15/30274539 DC : 0

    NA Status of Standard is Unknown

    BS ISO 18480-2 - FACILITIES MANAGEMENT - PART 2: GUIDANCE ON STRATEGIC SOURCING AND THE DEVELOPMENT OF AGREEMENTS

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  British Standards Institution

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 List of abbreviated terms
    5 Sourcing strategy and understanding the core
       business context
    6 Sourcing process in FM
    7 Facility services provision
    8 Main characteristics of FM agreements
    9 Common considerations in agreements
    10 Preparation and development of an agreement
    11 Measuring effectiveness and outputs
    Annex A (informative) - Example of requirements for
            a service
    Annex B (informative) - Example of a business case content
    Annex C (informative) - Structure of an agreement - General
            clauses
    Annex D (informative) - Service Level Agreements -
            Benefits, preparation and structure of an
            agreement (SLA clauses)
    Bibliography

    General Product Information - (Show below) - (Hide below)

    Comment Closes On
    Committee FMW/1
    Document Type Draft
    Publisher British Standards Institution
    Status NA

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 31000:2009 Risk management Principles and guidelines
    ISO 55002:2014 Asset management Management systems Guidelines for the application of ISO 55001
    ISO 55001:2014 Asset management Management systems Requirements
    ISO 37500:2014 Guidance on outsourcing
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    EN 15221-3:2011 Facility Management - Part 3: Guidance on quality in Facility Management
    EN 15221-7:2012 Facility Management - Part 7: Guidelines for Performance Benchmarking
    ISO 55000:2014 Asset management Overview, principles and terminology
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