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  • 15/30312480 DC : 0

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    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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    BS ISO/IEC 30105-4 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES - BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 4: TERMS AND CONCEPTS

    Available format(s):  Hardcopy, PDF

    Superseded date:  30-11-2016

    Language(s):  English

    Published date: 

    Publisher:  British Standards Institution

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Concepts
    5 Interrelationship between standards
    Bibliography

    General Product Information - (Show below) - (Hide below)

    Comment Closes On
    Committee IST/60/3
    Document Type Draft
    Publisher British Standards Institution
    Status Superseded
    Superseded By

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/IEC 33020:2015 Information technology Process assessment Process measurement framework for assessment of process capability
    ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
    ISO/IEC 33003:2015 Information technology Process assessment Requirements for process measurement frameworks
    ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
    ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
    ISO/IEC 33002:2015 Information technology Process assessment Requirements for performing process assessment
    ISO 37500:2014 Guidance on outsourcing
    ISO/IEC TR 20000-10:2015 Information technology Service management Part 10: Concepts and terminology
    ISO/IEC 33004:2015 Information technology Process assessment Requirements for process reference, process assessment and maturity models
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