Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Scheme owner requirements
5 Scheme development and management
6 Publicly available information
7 Complaints and appeals to the scheme owner
8 Requirements for bodies performing audits
and certification
9 Claims
10 Third-party mark of conformity
11 Licensing and control of third-party mark
Annex A (informative) - List of risks related to
conformity assessment
Annex B (informative) - Risk-based approach in
relation to certifying bodies
Bibliography