Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Principles
5 General requirements
6 Competencies
7 Communication and records
8 Validation or verification process
9 Appeals
10 Complaints
11 Special validations or verifications
12 Management system
Annex A (informative) - Relationships between
the application of ISO 14065 and
ISO 14064-1, ISO 14064-2, ISO 14064-3
and ISO 14066
Annex B (informative) - Impartiality
Annex C (informative) - Comparison of validation
and verification process requirements
of ISO 14065 and ISO 14064-3
Annex D (informative) - Example of management
system documentation
Bibliography
Annex ZA (informative) - Relationship between this European
Standard and the Essential Requirements of
EU Directive (EC) 765/2008