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  • BS ISO 18065:2015

    Current The latest, up-to-date edition.

    Tourism and related services. Tourist services for public use provided by Natural Protected Areas Authorities. Requirements

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  31-03-2015

    Publisher:  British Standards Institution

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Approaches for public use
    5 Services provision
    6 Facilities
    7 Outsourcing
    8 Safety
    9 Waste management, cleaning, and maintenance
    Annex A (informative) - Accessibility
    Annex B (informative) - Consumers' rights
    Bibliography

    Abstract - (Show below) - (Hide below)

    Describes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.

    Scope - (Show below) - (Hide below)

    This International Standard establishes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.

    NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.

    General Product Information - (Show below) - (Hide below)

    Committee SVS/2
    Development Note Supersedes 13/30271025 DC. (03/2015)
    Document Type Standard
    Publisher British Standards Institution
    Status Current
    Supersedes

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 31000:2009 Risk management Principles and guidelines
    ISO 21103:2014 Adventure tourism — Information for participants
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO 7001:2007 Graphical symbols — Public information symbols
    ISO 21101:2014 Adventure tourism Safety management systems Requirements
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