Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Use of ISO/IEC 20000-1:2011 and CMMI-SVC
5 Correlation of CMMI-SVC to ISO/IEC 20000-1:2011
Annex A (informative) - Correlation of ISO/IEC 20000-1:2011
to CMMI-SVC - Terms and definitions
Annex B (informative) - Summary correlation of ISO/IEC 20000-1:2011
to CMMI-SVC
Bibliography