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  • DIN EN ISO 9000:2015-11

    Current The latest, up-to-date edition.

    QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY (ISO 9000:2015)

    Available format(s):  Hardcopy, PDF

    Language(s):  German - English

    Published date:  01-11-2015

    Publisher:  German Institute for Standardisation (Deutsches Institut für Normung)

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    Table of Contents - (Show below) - (Hide below)

    Nationales Vorwort
    Nationaler Anhang NA (informativ) - Literaturhinweise
    Europäisches Vorwort
    Vorwort
    Einleitung
    1 Anwendungsbereich
    2 Grundlegende Konzepte und
    Grundsätze des Qualitätsmanagements
    3 Begriffe
    Anhang A (informativ) - Begriffsbeziehungen und ihre
             graphische Darstellung
    Literaturhinweise
    Stichwortverzeichnis

    Abstract - (Show below) - (Hide below)

    This International Standard describes the basic concepts and principles of quality management that are generally applicable to the following: - Organizations that strive for sustainable success through the implementation of a quality management system; - Customers seeking confidence in an organization's ability to consistently provide products and services that meet their needs; - Organizations that want to build confidence in their supply chain that product and service requirements are met; - Organizations and interested parties who strive to improve communication through a general understanding of the terms used in quality management; - Organizations that carry out conformity assessments according to the requirements of ISO 9001; - Providers of training, reviews or advice on quality management; - Developer of related standards.

    General Product Information - (Show below) - (Hide below)

    Development Note Supersedes DIN EN ISO 8402 and DIN EN ISO 8402 E (01/2002)
    Document Type Standard
    Publisher German Institute for Standardisation (Deutsches Institut für Normung)
    Status Current
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    DIN EN ISO 9241-210 : 2011-01 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS
    DIN EN ISO 9241-420:2011-10 Ergonomics of human-system interaction - Part 420: Selection of physical input devices (ISO 9241-420:2011)
    VDE 0674-1 : 2001-12 TESTS ON INDOOR AND OUTDOOR POST INSULATORS OF CERAMIC MATERIAL OR GLASS FOR SYSTEMS WITH NOMINAL VOLTAGES GREATER THAN 1 KV
    DIN ISO 29990:2010-12 Learning services for non-formal education and training - Basic requirements for service providers (ISO 29990:2010)
    DIN ISO 22006:2012-02 Quality management systems - Guidelines for the application of ISO 9001:2008 to crop production (ISO 22006:2009)
    DIN EN ISO 16559 E : 2014 SOLID BIOFUELS - TERMINOLOGY, DEFINITIONS AND DESCRIPTIONS (ISO 16559:2014)
    DIN 69904:2000-11 PROJECT BUSINESS - PROJECT MANAGEMENT SYSTEMS - ELEMENTS AND STRUCTURES
    DIN 45673-1:2010-08 Mechanical vibration - Resilient elements used in railway tracks - Part 1: Terms and definitions, classification, test procedures
    DIN 7865-2 E : 2015 ELASTOMERIC-WATERSTOPS FOR SEALING JOINTS IN CONCRETE - PART 2: MATERIAL SPECIFICATIONS AND TESTING
    DIN ISO 5725-6:2002-08 ACCURACY (TRUENESS AND PRECISION) OF MEASUREMENT METHODS AND RESULTS - PART 6: USE IN PRACTICE OF ACCURACY VALUES
    DIN EN 16311:2013-05 ENGINEERING SERVICES - TERMINOLOGY TO DESCRIBE ENGINEERING SERVICES FOR INDUSTRIAL PRODUCTS
    DIN EN ISO/IEC 80079-34:2012-03 EXPLOSIVE ATMOSPHERES - PART 34: APPLICATION OF QUALITY SYSTEMS FOR EQUIPMENT MANUFACTURE (ISO/IEC 80079-34:2011)
    DIN EN ISO 11135:2014-10 STERILIZATION OF HEALTH CARE PRODUCTS - ETHYLENE OXIDE - REQUIREMENTS FOR THE DEVELOPMENT, VALIDATION AND ROUTINE CONTROL OF A STERILIZATION PROCESS FOR MEDICAL DEVICES (ISO 11135:2014)
    DIN ISO 22935-1:2012-12 Milk and milk products - Sensory analysis - Part 1: General guidance for the recruitment, selection, training and monitoring of assessors (ISO 22935-1:2009)
    DIN 2304-1:2016-03 ADHESIVE BONDING TECHNOLOGY - QUALITY REQUIREMENTS FOR ADHESIVE BONDING PROCESSES - PART 1: ADHESIVE BONDING PROCESS CHAIN
    DIN EN ISO 50001 E : 2011 ENERGY MANAGEMENT SYSTEMS - REQUIREMENTS WITH GUIDANCE FOR USE (ISO 50001:2011)
    DIN EN ISO 22000:2005-11 FOOD SAFETY MANAGEMENT SYSTEMS - REQUIREMENTS FOR ANY ORGANIZATION IN THE FOOD CHAIN
    DIN 7865-2:2015-02 ELASTOMERIC-WATERSTOPS FOR SEALING JOINTS IN CONCRETE - PART 2: MATERIAL SPECIFICATIONS AND TESTING
    DIN EN 15224:2017-05 QUALITY MANAGEMENT SYSTEMS - EN ISO 9001:2015 FOR HEALTHCARE
    VDI/VDE 2180 Blatt 6:2013-06 Safeguarding of industrial process plants by means of process control engineering (PCE) - Application of functional safety in the context of explosion protection
    VDI/VDE 2660 Blatt 1:2010-07 Experimental stress analysis - Optical strain sensor based on fibre Bragg grating - Fundamentals, characteristics and sensor testing
    VDI 6009 Blatt 2:2003-12 Facility Management - Introduction of building management in several properties - Examples
    DKD-R 6-2-1 : 2002
    DIN ISO 13065 E : 2017 SUSTAINABILITY CRITERIA FOR BIOENERGY (ISO 13065:2015)
    DIN EN ISO 11608-5:2013-01 Needle-based injection systems for medical use - Requirements and test methods - Part 5: Automated functions (ISO 11608-5:2012)
    DIN EN ISO 13408-4:2011-09 Aseptic processing of health care products - Part 4: Clean-in-place technologies (ISO 13408-4:2005)
    DIN ISO 3534-2:2013-12 STATISTICS - VOCABULARY AND SYMBOLS - PART 2: APPLIED STATISTICS (ISO 3534-2:2006)
    DIN ISO/IEC 27000:2015-12 (Draft) INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - INFORMATION SECURITY MANAGEMENT SYSTEMS - OVERVIEW AND VOCABULARY
    DIN ISO 5725-5:2002-11 ACCURACY (TRUENESS AND PRECISION) OF MEASUREMENT METHODS AND RESULTS - PART 5: ALTERNATIVE METHODS FOR THE DETERMINATION OF THE PRECISION OF A STANDARD MEASUREMENT METHOD
    DIN EN ISO 25378:2011-12 Geometrical product specifications (GPS) - Characteristics and conditions - Definitions (ISO 25378:2011)
    DIN 55350-11:2008-05 Concepts for quality management - Part 11: Supplement to DIN EN ISO 9000:2005
    DIN EN ISO 13408-1:2015-12 ASEPTIC PROCESSING OF HEALTH CARE PRODUCTS - PART 1: GENERAL REQUIREMENTS (ISO 13408-1:2008, INCLUDING AMD 1:2013)
    DIN EN ISO 17100:2016-05 TRANSLATION SERVICES - REQUIREMENTS FOR TRANSLATION SERVICES (ISO 17100:2015/AMD.1:2017)
    DIN ISO 5725-2:2002-12 Accuracy (trueness and precision) of measurement methods and results - Part 2: Basic method for the determination of repeatability and reproducibility of a standard measurement method (ISO 5725-2:1994 including Technical Corrigendum 1:2002)
    DIN 69901-1:2009-01 PROJECT MANAGEMENT - PROJECT MANAGEMENT SYSTEMS - PART 1: FUNDAMENTALS
    DIN EN ISO 14253-1:2013-12 GEOMETRICAL PRODUCT SPECIFICATIONS (GPS) - INSPECTION BY MEASUREMENT OF WORKPIECES AND MEASURING EQUIPMENT - PART 1: DECISION RULES FOR PROVING CONFORMITY OR NONCONFORMITY WITH SPECIFICATIONS (ISO 14253-1:2013)
    DIN EN ISO 4074:2016-05 NATURAL RUBBER LATEX MALE CONDOMS - REQUIREMENTS AND TEST METHODS (ISO 4074:2015)
    DIN EN ISO 14971:2013-04 MEDICAL DEVICES - APPLICATION OF RISK MANAGEMENT TO MEDICAL DEVICES (ISO 14971:2007)
    DIN ISO 10381-5:2007-02 SOIL QUALITY - SAMPLING - PART 5: GUIDANCE ON THE PROCEDURE FOR THE INVESTIGATION OF URBAN AND INDUSTRIAL SITES WITH REGARD TO SOIL CONTAMINATION
    DIN EN ISO 9241-210:2011-01 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS
    DIN ISO 19258:2006-05 SOIL QUALITY - GUIDANCE ON THE DETERMINATION OF BACKGROUND VALUES
    VDI/VDE 2617 Blatt 10:2011-01 Accuracy of coordinate measuring machines - Characteristics and their checking - Acceptance and reverification tests of lasertrackers
    VDI/VDE 3699 Blatt 5:2014-09 Process control using display screens - Alarms/messages
    VDI 2219:2016-09 Information technology in product development - Introduction and usage of PDM systems
    VDI 4066 Blatt 4:2016-04 Hygiene requirements for the production and filling of dairy products without recontamination
    VDI 4500 Blatt 4:2011-12 Technical documentation - Documentation process - Planning, layout, creation
    VDI 2260:2003-10 Technical warranty for gas cleaning equipment - Particulate and gaseous matter
    VDI 4800 Blatt 1:2016-02 Resource efficiency - Methodological principles and strategies
    VDI/VDE 3511 Blatt 4.4:2005-07 Temperature measurement in industry - Radiation thermometry - Calibration of radiation thermometers
    VDI/VDE 2600 Blatt 1:2013-10 Inspection process management - Identification, classification and proof of suitability for inspection processes
    VDI/VDE 2862 Blatt 2:2015-02 Minimum requirements for application of fastening systems and tools - Applications in plant construction, mechanical engineering, equipment manufacturing and for flange connections in components under pressure boundary
    VDI/VDE 2634 Blatt 2:2012-08 Optical 3-D measuring systems - Optical systems based on area scanning
    VDI/VDE 3682 Blatt 1:2015-05 Formalised process descriptions - Concept and graphic representation
    VDI/VDE 5570 Blatt 2:2006-03 Testing of connectorised and non-connectorised polymer optical fibres - Testing of optical parameters
    VDI 4510:2006-05 Engineering services and requirements to engineering service providers
    VDI 2700 Blatt 5:2011-12 Securing of loads on road vehicles - Quality management systems
    VDI 4060 Blatt 2:2005-06 Integrated Management Systems - Guidance for practical implementation - Case studies
    VDI 3986:2014-07 Determination of efficiencies of conventional power stations
    VDI/VDE 2862 Blatt 1:2012-04 Minimum restrictions for application of fastening systems and tools - Applications in the automotive industry
    VDI 3786 Blatt 1:2013-08 Environmental meteorology - Meteorological measurements - Fundamentals
    VDI 4066 Blatt 1:2013-05 Hygienic requirements for the production and aseptically filling of beverage products - Principles and design criteria
    VDI 3892:2015-03 Emission control - Roasted-coffee-producing industry - Plants with a minimum daily output of at least 0,5 tonnes
    VDI 4003:2007-03 Reliability management
    VDI 2870 Blatt 2:2013-02 Lean production systems - List of methods
    VDI 4501 Blatt 2:2008-12 Occupational field Technical Sales - Curriculum and study content for the qualification of sales engineers
    VDI 5600 Blatt 1:2016-10 Manufacturing execution systems (MES)
    VDI 4084:2017-09 (Draft) Corrective maintenance and remanufacturing of internal combustion engines - Terminology and processes
    VDI 5600 Blatt 3:2013-07 Manufacturing Execution Systems (MES) - Logic interfaces for machine and plant control
    VDI/VDE 3516 Blatt 1:1978-10 Process analytical equipment
    VDI 2209:2009-03 3D product modelling - Technical and organizational requirements - Procedures, tools, and applications - Cost-effective practical use
    VDI 2870 Blatt 1:2012-07 Lean production systems - Basic principles, introduction, and review
    VDI 4060 Blatt 1:2005-06 Integrated Management Systems - Guidance for practical implementation - General information
    VDI 3894 Blatt 1:2011-09 Emissions and immissions from animal husbandry - Housing systems and emissions - Pigs, cattle, poultry, horses
    VDI 4256 Blatt 1:2010-10 Bioaerosols and biological agents - Determination of performance characteristics - Culture-based counting methods
    VDI 3431:2016-08 Bending of profiles - Testing notes for profile bending elements
    VDI 2223:2004-01 Systematic embodiment design of technical products
    VDI/VDE 2645 Blatt 2:2014-09 Capability test for fastening technology - Machine capability test - MCT
    VDI/VDE 3528 Blatt 1:2017-06 Requirements of commercial grade products and criteria for their use in the instrumentation and control systems important to safety in nuclear power plants - General part
    VDI 2887:1998-03 (Draft) Quality management of maintenance
    VDI/VDE 2634 Blatt 3:2008-12 Optical 3D-measuring systems - Multiple view systems based on area scanning
    VDI/VDE/DGQ/DKD 2622 Blatt 1:2014-06 Calibration of measuring equipment for electrical quantities - Fundamentals
    VDI 2083 Blatt 7:2015-10 Cleanroom technology - Ultrapure media - Quality, supply, distribution
    DIN ISO 5725-3:2003-02 ACCURACY (TRUENESS AND PRECISION) OF MEASUREMENT METHODS AND RESULTS - PART 3: INTERMEDIATE MEASURES OF THE PRECISION OF A STANDARD MEASUREMENT METHOD
    DIN 69901-5:2009-01 PROJECT MANAGEMENT - PROJECT MANAGEMENT SYSTEMS - PART 5: CONCEPTS
    KTA 3507 : 2014(R2017) FACTORY TESTS, POST-REPAIR TESTS AND CERTIFICATION OF SATISFACTORY PERFORMANCE IN SERVICE OF MODULES AND DEVICES FOR THE INSTRUMENTATION AND CONTROLS OF THE SAFETY SYSTEM
    VDE 0557-6 : 2001 LOW-VOLTAGE POWER SUPPLIES, DC OUTPUT - PART 6: REQUIREMENTS FOR LOW-VOLTAGE POWER SUPPLIES OF ASSESSED PERFORMANCE
    DIN EN ISO 17100:2016-05 TRANSLATION SERVICES - REQUIREMENTS FOR TRANSLATION SERVICES (ISO 17100:2015/AMD.1:2017)
    DIN ISO 13065:2017-06 SUSTAINABILITY CRITERIA FOR BIOENERGY (ISO 13065:2015)
    DIN EN 60168 : 2001-12 TESTS ON INDOOR AND OUTDOOR POST INSULATORS OF CERAMIC MATERIAL OR GLASS FOR SYSTEMS WITH NOMINAL VOLTAGES GREATER THAN 1 KV
    DIN EN ISO 13408-5:2011-09 Aseptic processing of health care products - Part 5: Sterilization in place (ISO 13408-5:2006)
    DIN EN ISO 16559:2014-12 Solid biofuels - Terminology, definitions and descriptions (ISO 16559:2014)
    DIN HDBK 223 : 6ED 2016
    DIN EN ISO 22005:2007-10 TRACEABILITY IN THE FEED AND FOOD CHAIN - GENERAL PRINCIPLES AND BASIC REQUIREMENTS FOR SYSTEM DESIGN AND IMPLEMENTATION
    DIN EN ISO 17662:2016-09 WELDING - CALIBRATION, VERIFICATION AND VALIDATION OF EQUIPMENT USED FOR WELDING, INCLUDING ANCILLARY ACTIVITIES (ISO 17662:2016)
    DIN EN ISO 11608-3 E : 2013 NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 3: FINISHED CONTAINERS (ISO 11608-3:2012)
    DIN EN ISO 15189:2014-11 Medical laboratories - Requirements for quality and competence (ISO 15189:2012, Corrected version 2014-08-15)
    DIN EN ISO 11608-1:2015-04 Needle-based injection systems for medical use - Requirements and test methods - Part 1: Needle-based injection systems (ISO 11608-1:2014)
    DIN 18200:2000-05 ASSESSMENT OF CONFORMITY FOR CONSTRUCTION PRODUCTS - CERTIFICATION OF CONSTRUCTION PRODUCTS BY CERTIFICATION BODY
    DIN 6789-100:1997-06 (Draft) SYSTEMATIC ARRANGEMENT OF DOCUMENTS - PART 100: BASIC CONVENTIONS FOR CALS
    DIN EN ISO 20857 E : 2013 STERILIZATION OF HEALTH CARE PRODUCTS - DRY HEAT - REQUIREMENTS FOR THE DEVELOPMENT, VALIDATION AND ROUTINE CONTROL OF A STERILIZATION PROCESS FOR MEDICAL DEVICES (ISO 20857:2010)
    DIN EN ISO 19258:2016-05 (Draft) SOIL QUALITY - GUIDANCE ON THE DETERMINATION OF BACKGROUND VALUES
    DIN ISO 18436-3:2013-05 CONDITION MONITORING AND DIAGNOSTICS OF MACHINES - REQUIREMENTS FOR QUALIFICATION AND ASSESSMENT OF PERSONNEL - PART 3: REQUIREMENTS FOR TRAINING BODIES AND THE TRAINING PROCESS (ISO 18436-3:2012)
    DKD-R 4-3-1 : 1999 CALIBRATION OF MEASURING AND TEST EQUIPMENT FOR GEOMETRICAL MEASURANDS - SHEET 1: FUNDAMENTALS
    VDE 0670-811:1997-05 GAS-FILLED COMPARTMENTS FOR A.C. SWITCHGEAR AND CONTROLGEAR FOR RATED VOLTAGES ABOVE 1KV AND UP TO AND INCLUDING 52 KV
    DIN EN ISO 11240:2013-03 Health informatics - Identification of medicinal products - Data elements and structures for the unique identification and exchange of units of measurement (ISO 11240:2012)
    DIN EN ISO 20857:2013-08 Sterilization of health care products - Dry heat - Requirements for the development, validation and routine control of a sterilization process for medical devices (ISO 20857:2010)
    DIN EN ISO 11737-1:2009-09 STERILIZATION OF MEDICAL DEVICES - MICROBIOLOGICAL METHODS - PART 1: DETERMINATION OF A POPULATION OF MICROORGANISMS ON PRODUCTS
    VDA 4959 : 2015 RECOMMENDATION FOR SCHEDULE MANAGEMENT - REQUIREMENTS RELATING TO A SCHEDULE MANAGEMENT TOOL FOR THE AUTOMOTIVE INDUSTRY
    DIN 6779-10:2007-04 STRUCTURING PRINCIPLES FOR TECHNICAL PRODUCTS AND TECHNICAL PRODUCT DOCUMENTATION - PART 10: POWER PLANTS
    DIN EN ISO 14044:2006-10 ENVIRONMENTAL MANAGEMENT - LIFE CYCLE ASSESSMENT - REQUIREMENTS AND GUIDELINES (ISO 14044:2006)
    DIN EN ISO 11608-1 E : 2015 NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 1: NEEDLE-BASED INJECTION SYSTEMS (ISO 11608-1:2014)
    DIN EN ISO 14161:2010-03 STERILIZATION OF HEALTH CARE PRODUCTS - BIOLOGICAL INDICATORS - GUIDANCE FOR THE SELECTION, USE AND INTERPRETATION OF RESULTS
    DIN EN ISO 14040:2009-11 Environmental management - Life cycle assessment - Principles and framework (ISO 14040:2006); German and English version EN ISO 14040:2006
    DIN EN ISO 11608-2 E : 2012 NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 2: NEEDLES (ISO 11608-2:2012)
    DIN EN ISO 16426:2003-06 FASTENERS - QUALITY ASSURANCE SYSTEM
    DIN EN ISO 13485:2016-08 Medical devices - Quality management systems - Requirements for regulatory purposes (ISO 13485:2016)
    DIN EN ISO 11608-2:2012-12 Needle-based injection systems for medical use - Requirements and test methods - Part 2: Needles (ISO 11608-2:2012)
    DIN ISO 26000:2011-01 Guidance on social responsibility (ISO 26000:2010)
    DIN EN 15224:2016-04 (Draft) QUALITY MANAGEMENT SYSTEMS - EN ISO 9001:2015 FOR HEALTHCARE
    DIN EN ISO 13408-3:2011-09 Aseptic processing of health care products - Part 3: Lyophilization (ISO 13408-3:2006)
    DIN HDBK 226 : 9ED 2016
    DIN EN ISO 12696:2016-07 (Draft) CATHODIC PROTECTION OF STEEL IN CONCRETE (ISO 12696:2016)
    DIN EN ISO 50001:2011-12 ENERGY MANAGEMENT SYSTEMS - REQUIREMENTS WITH GUIDANCE FOR USE (ISO 50001:2011)
    DIN EN ISO 9004:2009-12 MANAGING FOR THE SUSTAINED SUCCESS OF AN ORGANIZATION - A QUALITY MANAGEMENT APPROACH
    DIN EN ISO 9001:2015-11 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (ISO 9001:2015)
    DIN EN ISO 15883-1:2014-10 WASHER-DISINFECTORS - PART 1: GENERAL REQUIREMENTS, TERMS AND DEFINITIONS AND TESTS (ISO 15883-1:2006 + AMD 1:2014)
    DIN EN ISO 11137-1:2015-11 STERILIZATION OF HEALTH CARE PRODUCTS - RADIATION - PART 1: REQUIREMENTS FOR DEVELOPMENT, VALIDATION AND ROUTINE CONTROL OF A STERILIZATION PROCESS FOR MEDICAL DEVICES (ISO 11137-1:2006, INCLUDING AMD 1:2013)
    DIN EN ISO 16106:2006-06 PACKAGING - TRANSPORT PACKAGES FOR DANGEROUS GOODS - DANGEROUS GOODS PACKAGINGS, INTERMEDIATE BULK CONTAINERS (IBCS) AND LARGE PACKAGINGS - GUIDELINES FOR THE APPLICATION OF ISO 9001
    DIN EN ISO 11737-2:2010-04 STERILIZATION OF MEDICAL DEVICES - MICROBIOLOGICAL METHODS - PART 2: TESTS OF STERILITY PERFORMED IN THE DEFINITION, VALIDATION AND MAINTENANCE OF A STERILIZATION PROCESS
    DIN EN ISO 11608-3:2013-01 Needle-based injection systems for medical use - Requirements and test methods - Part 3: Finished containers (ISO 11608-3:2012)
    DIN EN ISO 19258:2011-09 SOIL QUALITY - GUIDANCE ON THE DETERMINATION OF BACKGROUND VALUES (ISO 19258:2005)
    DIN EN ISO 14937:2010-03 Sterilization of health care products - General requirements for characterization of a sterilizing agent and the development, validation and routine control of a sterilization process for medical devices (ISO 14937:2009)

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
    ISO/IEC 17000:2004 Conformity assessment Vocabulary and general principles
    ISO 19011:2011 Guidelines for auditing management systems
    ISO 1087-1:2000 Terminology work Vocabulary Part 1: Theory and application
    ISO 10015:1999 Quality management Guidelines for training
    ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
    ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
    DIN EN 45020:2007-03 STANDARDIZATION AND RELATED ACTIVITIES - GENERAL VOCABULARY
    DIN EN ISO 50001:2011-12 ENERGY MANAGEMENT SYSTEMS - REQUIREMENTS WITH GUIDANCE FOR USE (ISO 50001:2011)
    DIN EN ISO 19011:2011-12 GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS (ISO 19011:2011)
    ISO 31000:2009 Risk management Principles and guidelines
    DIN ISO 10007:2004-12 QUALITY MANAGEMENT SYSTEMS - GUIDELINES FOR CONFIGURATION MANAGEMENT
    ISO/TS 16949:2009 Quality management systems Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
    DIN ISO 10001:2008-07 QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR CODES OF CONDUCT FOR ORGANIZATIONS
    DIN EN ISO 14001:2015-11 ENVIRONMENTAL MANAGEMENT SYSTEMS - REQUIREMENTS WITH GUIDANCE FOR USE (ISO 14001:2015)
    ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
    ISO 10241-2:2012 Terminological entries in standards — Part 2: Adoption of standardized terminological entries
    ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
    ISO 10014:2006 Quality management Guidelines for realizing financial and economic benefits
    ISO 50001:2011 Energy management systems Requirements with guidance for use
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 10008:2013 Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 10006:2003 Quality management systems Guidelines for quality management in projects
    DIN-Fachbericht ISO 10006:2004 QUALITAETSMANAGEMENTSYSTEME - LEITFADEN FUER QUALITAETSMANAGEMENT IN PROJEKTEN
    ISO/IEC Guide 99:2007 International vocabulary of metrology Basic and general concepts and associated terms (VIM)
    DIN ISO/IEC 27001 : 2017 INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - INFORMATION SECURITY MANAGEMENT SYSTEMS - REQUIREMENTS (ISO/IEC 27001:2013 + COR. 1:2014)
    ISO 10018:2012 Quality management Guidelines on people involvement and competence
    ISO 3534-2:2006 Statistics Vocabulary and symbols Part 2: Applied statistics
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    DIN ISO/TS 16949 : 2009 QUALITY MANAGEMENT SYSTEMS - PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO/TR 10013:2001 Guidelines for quality management system documentation
    ISO 14001:2015 Environmental management systems — Requirements with guidance for use
    DIN ISO 10003:2008-07 QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR DISPUTE RESOLUTION EXTERNAL TO ORGANIZATIONS
    ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
    ISO 9001:2015 Quality management systems — Requirements
    DIN ISO 10008:2015-01 Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French
    DIN EN ISO 9001:2015-11 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (ISO 9001:2015)
    DIN EN ISO/IEC 17000:2005-03 CONFORMITY ASSESSMENT - VOCABULARY AND GENERAL PRINCIPLES
    ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
    ISO 10241-1:2011 Terminological entries in standards — Part 1: General requirements and examples of presentation
    ISO 704:2009 Terminology work — Principles and methods
    DIN ISO 3534-2:2013-12 STATISTICS - VOCABULARY AND SYMBOLS - PART 2: APPLIED STATISTICS (ISO 3534-2:2006)
    ISO 10007:2017 Quality management — Guidelines for configuration management
    ISO Guide 73:2009 Risk management — Vocabulary
    DIN ISO 10004:2015-01 QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING (ISO 10004:2012)
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