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Postal services - Quality of services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
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Available format(s): Hardcopy, PDF
Superseded date: 10-09-2020
Language(s): English
Published date: 05-07-2020
Publisher: National Standards Authority of Ireland
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.Only cited Standards give presumption of conformance to New Approach Directives/Regulations.Dates of withdrawal of national standards are available from NSAI.
European foreword Introduction 1 Scope 2 Normative references 3 Terms and definitions 4 Symbols and abbreviations 5 Transit time as a Quality-of-Service indicator 6 Methodology 7 Report 8 Quality control and auditing 9 The annexes Annex A (normative) Accuracy calculation Annex B (normative) Transit Time Calculation Rule Annex C (normative) Quality control and auditing Annex D (normative) Relaxation related to flows with small real mail volumes Annex E (informative) Purpose of postal Quality of Service standardsAnnex F (informative) Considerations before implementing EN 13850 Annex G (informative) Design basis Annex H (informative) Implementing EN 13850 Annex I (informative) Application of the accuracy calculation Bibliography
This document specifies methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators.
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