I.S. EN 62402:2007

FOREWORD
INTRODUCTION
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 General principles
  4.1 The obsolescence phase
  4.2 Obsolescence management process
  4.3 Documentation
5 Management responsibility
  5.1 Management function on obsolescence
  5.2 Meeting customer needs
  5.3 Obsolescence contractual and regulatory implications
  5.4 Obsolescence management planning
  5.5 Responsibility
  5.6 Management review
6 Resources
7 Managing obsolescence
  7.1 Planning
      7.1.1 General
      7.1.2 Obsolescence management plan contents
      7.1.3 Obsolescence management in the context of risk
             management
      7.1.4 Planning
      7.1.5 Assessment of impact, cost and probability of
             obsolescence
      7.1.6 Determining the main strategy
      7.1.7 Reactive strategy
      7.1.8 Proactive strategy
      7.1.9 Budgetary provision
      7.1.10 Reviewing the strategy
  7.2 Customer related activities
  7.3 Reactive strategy recovery options
      7.3.1 Overview
      7.3.2 Product search
      7.3.3 Cannibalization
      7.3.4 Repair
      7.3.5 Design revision
      7.3.6 Product obsolescence
  7.4 Proactive strategy options
      7.4.1 Design considerations
      7.4.2 Technology transparency
      7.4.3 Obsolescence monitoring
      7.4.4 Planned system upgrades
      7.4.5 Lifetime buy
      7.4.6 Additional factors affecting the choice of
             obsolescence management programme options
      7.4.7 Skills training
  7.5 Supply chain management
8 Measurement, analysis and improvement
9 Software obsolescence issues and strategies
  9.1 Additional planning aspects for software
      9.1.1 Software and hardware similarities and
             differences
      9.1.2 Causes of software obsolescence
      9.1.3 Determining the main strategy to combat software
             obsolescence
      9.1.4 Reactive strategy - Do nothing until the need arises
      9.1.5 Proactive strategy
  9.2 Relationship between the customer and the supplier
  9.3 Reactive strategy recovery options
      9.3.1 Overview
      9.3.2 Software search
      9.3.3 Revision
      9.3.4 Software obsolescence
  9.4 Proactive strategy as applied to software separable from
      hardware
      9.4.1 Overview
      9.4.2 Design considerations
      9.4.3 Technology transparency/open systems
      9.4.4 Contract support
      9.4.5 Planned upgrades
      9.4.6 Additional factors affecting choice of obsolescence
             management programme options
Annex A (informative) Check list
Annex B (informative) Monitoring products
Annex ZA (normative) Normative references to international
         publications with their corresponding European
         publications
Bibliography

Provides guidance for establishing a framework for obsolescence management and for planning a cost-effective obsolescence management process that is applicable through all phases of the product life cycle, the term 'product' includes: - capital equipment; - infrastructure; - consumer durables; - consumables; - software products.