• I.S. ISO 10001:2018

    Current The latest, up-to-date edition.

    Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  25-06-2019

    Publisher:  National Standards Authority of Ireland

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    Abstract - (Show below) - (Hide below)

    This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.

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    Committee TC 176
    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Current
    Supersedes
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