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  • ISO 18091:2014

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    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
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    Quality management systems Guidelines for the application of ISO 9001:2008 in local government

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  27-03-2019

    Language(s):  English, Spanish, Castilian

    Published date:  10-02-2014

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    The objective of ISO 18091:2014 is to provide local governments with guidelines for achieving reliable results through the application of ISO 9001:2008 on an integral basis. These guidelines do not, however, add, change or modify the requirements of ISO 9001:2008.

    All the guidelines indicated in ISO 18091:2014 are generic and applicable to all local governments, regardless of their type, size and product/service provided. The user can apply the guidance contained in ISO 18091:2014 as a whole or, in part, as necessary, to their maximum benefit.

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    Development Note DRAFT ISO/DIS 18091 is also available for this standard. (12/2017)
    Document Type Standard
    Publisher International Organization for Standardization
    Status Withdrawn
    Superseded By
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    UNE 178202:2016 Smart cities. Management indicators based on balanced scorecard
    17/30354791 DC : 0 BS ISO 37153 - SMART COMMUNITY INFRASTRUCTURES - MATURITY MODEL FOR ASSESSMENT AND IMPROVEMENT
    ISO 37153:2017 Smart community infrastructures Maturity model for assessment and improvement
    ISO 37101:2016 Sustainable development in communities — Management system for sustainable development — Requirements with guidance for use
    ISO/TR 37121:2017 Sustainable development in communities Inventory of existing guidelines and approaches on sustainable development and resilience in cities
    PD ISO/TR 37121:2017 Sustainable development in communities. Inventory of existing guidelines and approaches on sustainable development and resilience in cities
    16/30335561 DC : DRAFT APR 2016 BS ISO 37102 - SUSTAINABLE DEVELOPMENT AND RESILIENCE OF COMMUNITIES - VOCABULARY
    BS ISO 37101:2016 Sustainable development in communities. Management system for sustainable development. Requirements with guidance for use

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
    ISO 19011:2011 Guidelines for auditing management systems
    ISO 10015:1999 Quality management Guidelines for training
    IWA 1:2005 Quality management systems Guidelines for process improvements in health service organizations
    ISO 26000:2010 Guidance on social responsibility
    IWA 2:2007 Quality management systems Guidelines for the application of ISO 9001:2000 in education
    ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 10006:2003 Quality management systems Guidelines for quality management in projects
    CGSB 184.1 : 2002 GUIDELINES FOR IMPLEMENTING ISO 9000 QUALITY MANAGEMENT SYSTEMS IN PUBLIC SECTOR ORGANIZATIONS
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO 14001:2015 Environmental management systems — Requirements with guidance for use
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    AS ISO 37104:2020 Sustainable cities and communities - Transforming our cities - Guidance for practical local implementation of AS ISO 37101
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