Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of the exemplar Process Assessment Model
4.1 Introduction to Overview
4.2 Structure of the exemplar Process Assessment Model
4.2.1 Processes
4.2.2 Process dimension
4.2.3 Capability dimension
4.3 Assessment Indicators
4.3.1 Process Capability Indicators
4.3.2 Process Performance Indicators
4.4 Measuring process capability
5 The process dimension and process performance indicators
(level 1)
5.1 Tailoring Process (TLR)
5.2 Agreement Processes (AGR)
5.2.1 Introduction
5.2.2 AGR.1 Acquisition Process
5.2.3 AGR.2 Supply Process
5.3 Enterprise Processes (ENT)
5.3.1 Introduction
5.3.2 ENT.1 Enterprise Environment Management Process
5.3.3 ENT.2 Investment Management Process
5.3.4 ENT.3 System Life Cycle Processes Management
Process
5.3.5 ENT.4 Resource Management Process
5.3.6 ENT.5 Quality Management Process
5.4 Project Processes (PRJ)
5.4.1 Introduction
5.4.2 PRJ.1 Project Planning Process
5.4.3 PRJ.2 Project Assessment Process
5.4.4 PRJ.3 Project Control Process
5.4.5 PRJ.4 Decision-making Process
5.4.6 PRJ.5 Risk Management Process
5.4.7 PRJ.6 Configuration Management Process
5.4.8 PRJ.7 Information Management Process
5.5 Technical Processes (TEC)
5.5.1 Introduction
5.5.2 TEC.1 Stakeholder Requirements Definition Process
5.5.3 TEC.2 Requirements Analysis Process
5.5.4 TEC.3 Architectural Design Process
5.5.5 TEC.4 Implementation Process
5.5.6 TEC.5 Integration Process
5.5.7 TEC.6 Verification Process
5.5.8 TEC.7 Transition Process
5.5.9 TEC.8 Validation Process
5.5.10 TEC.9 Operation Process
5.5.11 TEC.10 Maintenance Process
5.5.12 TEC.11 Disposal Process
6 Process capability indicators (level 1 to 5)
6.1 Level 1: Performed process
6.1.1 PA 1.1 Process performance attribute
6.2 Level 2: Managed process
6.2.1 PA 2.1 Performance management attribute
6.2.2 PA 2.2 Work product management attribute
6.3 Level 3: Established process
6.3.1 PA 3.1 Process definition attribute
6.3.2 PA 3.2 Process deployment attribute
6.4 Level 4: Predictable process
6.4.1 PA 4.1 Process measurement attribute
6.4.2 PA 4.2 Process control attribute
6.5 Level 5: Optimizing process
6.5.1 PA 5.1 Process innovation attribute
6.5.2 PA 5.2 Process optimization attribute
6.6 Processes Supporting Process Attributes
7 Bibliography
Annex A (informative) - Conformity of the exemplar Process
Assessment Model
A.1 Introduction
A.2 Requirements for Process Assessment Models (from
ISO/IEC 15504-2)
A.2.1 Introduction
A.2.2 Process Assessment Model scope
A.2.3 Process Assessment Model elements and indicators
A.2.4 Mapping Process Assessment Models to Process
Reference Models
A.2.5 Expression of assessment results
Annex B (informative) - Work Product Characteristics
B.1 Generic Work Products
B.2 Generic Work Products and specific Work Products
Annex C (informative) - Adaptation of the assessment model
C.1 Assessment indicators identification
C.1.1 Base practices
C.1.2 Generic practices
C.2 Adaptation of the exemplar Process Assessment Model
C.2.1 Adding to or removing processes from the process
dimension
C.2.2 Identifying process performance indicators for a new
process
Bibliography