Foreword
Introduction
1 Scope
2 Terms and definitions
2.1 Basic terms
2.2 Process capability, estimates and indices
2.3 Process performance, measures and indices
3 Symbols and abbreviated terms
3.1 Symbols
3.2 Abbreviated terms
4 Statistical measures used in process capability and
performance
4.1 General
4.2 Measures of location
4.3 Measures of dispersion
4.4 Mean square error (MSE)
4.5 Reference limits
4.6 Reference interval, also known as process spread
4.7 Attributes
5 Capability
5.1 General
5.2 Process capability
5.3 Process location
5.4 Process capability indices for measured data
5.5 Process capability indices for measured data (non-normal)
5.6 Alternative method for describing and calculating process
capability estimates
5.7 Other capability indices for measured data in other special
cases
5.8 Assessment of proportion out-of-specification (normal
distribution)
5.9 Attributes
6 Performance
6.1 General
6.2 Process performance indices for measured data (normal
distribution)
6.3 Process performance indices for measured data (non-normal
distribution)
6.4 Other performance indices for measured data
6.5 Assessment of proportion out-of-specification (normal
distribution)
6.6 Attributes
Annex A (informative) - Estimating standard deviations
Annex B (informative) - Estimating capability and performance
measures using Pearson curves - Procedure and example
Annex C (informative) - Distribution identification
Annex D (informative) - Confidence intervals
Annex E (informative) - Example of the output from computer
software
Bibliography