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  • CSA ISO 9000 : 2016

    Current The latest, up-to-date edition.

    QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY

    Available format(s):  Hardcopy, PDF

    Language(s):  English, French

    Published date:  01-02-2016

    Publisher:  Canadian Standards Association

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Fundamental concepts and quality management principles
    3 Terms and definitions
    Annex A (informative) - Concept relationships and their
            graphical representation
    Bibliography
    Alphabetical index of terms

    Abstract - (Show below) - (Hide below)

    Specifies the fundamental concepts and principles of quality management which are universally applicable to the following: - organizations seeking sustained success through the implementation of a quality management system; - customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements; - organizations seeking confidence in their supply chain that product and service requirements will be met; - organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management; - organizations performing conformity assessments against the requirements of ISO 9001; - providers of training, assessment or advice in quality management; and - developers of related standards.

    General Product Information - (Show below) - (Hide below)

    Development Note Supersedes CSA ISO 8402 and CSA ISO 9000-1. (05/2001)
    Document Type Standard
    Publisher Canadian Standards Association
    Status Current
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    CSA C62155 : 2006 : R2015 HOLLOW PRESSURIZED AND UNPRESSURIZED CERAMIC AND GLASS INSULATORS FOR USE IN ELECTRICAL EQUIPMENT WITH RATED VOLTAGES GREATER THAN 1000 V
    CSA Z662.1 : 2013 COMMENTARY ON CSA Z662-07, OIL AND GAS PIPELINE SYSTEMS
    CSA N286.7.1 : 2009 GUIDELINE FOR THE APPLICATION OF N286.7-99, QUALITY ASSURANCE OF ANALYTICAL, SCIENTIFIC, AND DESIGN COMPUTER PROGRAMS FOR NUCLEAR POWER PLANTS
    PLUS 9001 (5th ed. pub. 2017) The ISO 9000 essentials: A practical handbook for implementing the ISO 9000 family of standards
    CSA C62155:2006 HOLLOW PRESSURIZED AND UNPRESSURIZED CERAMIC AND GLASS INSULATORS FOR USE IN ELECTRICAL EQUIPMENT WITH RATED VOLTAGES GREATER THAN 1000 V
    CSA Z2010 : 2010 : R2015 REQUIREMENTS AND GUIDANCE FOR ORGANIZERS OF SUSTAINABLE EVENTS
    Z7000-18 General requirements for quality management and safety in perioperative settings
    Z305.0-13 Safety of personnel in perioperative environments
    CSA C22.4 No. 2 : 2009 OBJECTIVE-BASED INDUSTRIAL ELECTRICAL CODE - SAFETY MANAGEMENT SYSTEM REQUIREMENTS
    CAN/CSA-Z314-18 Canadian medical device reprocessing
    CSA C22.4 PACKAGE : 2009 CONSISTS OF C22.4 NO. 1-09, OBJECTIVE-BASED INDUSTRIAL ELECTRICAL CODE AND C22.4 NO. 2-09, OBJECTIVE-BASED INDUSTRIAL ELECTRICAL CODE - SAFETY MANAGEMENT SYSTEM REQUIREMENTS
    CSA S475 : 2003 SEA OPERATIONS
    CSA C62155 : 2006 : R2011 HOLLOW PRESSURIZED AND UNPRESSURIZED CERAMIC AND GLASS INSULATORS FOR USE IN ELECTRICAL EQUIPMENT WITH RATED VOLTAGES GREATER THAN 1000 V
    CSA Z2010 : 2010 REQUIREMENTS AND GUIDANCE FOR ORGANIZERS OF SUSTAINABLE EVENTS

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
    ISO/IEC 17000:2004 Conformity assessment Vocabulary and general principles
    ISO 19011:2011 Guidelines for auditing management systems
    ISO 1087-1:2000 Terminology work Vocabulary Part 1: Theory and application
    ISO 10015:1999 Quality management Guidelines for training
    ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
    ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
    ISO 31000:2009 Risk management Principles and guidelines
    ISO/TS 16949:2009 Quality management systems Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
    ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
    ISO 10241-2:2012 Terminological entries in standards — Part 2: Adoption of standardized terminological entries
    ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
    ISO 10014:2006 Quality management Guidelines for realizing financial and economic benefits
    ISO 50001:2011 Energy management systems Requirements with guidance for use
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 10008:2013 Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 10006:2003 Quality management systems Guidelines for quality management in projects
    ISO/IEC Guide 99:2007 International vocabulary of metrology Basic and general concepts and associated terms (VIM)
    ISO 10018:2012 Quality management Guidelines on people involvement and competence
    ISO 3534-2:2006 Statistics Vocabulary and symbols Part 2: Applied statistics
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO/TR 10013:2001 Guidelines for quality management system documentation
    ISO 14001:2015 Environmental management systems — Requirements with guidance for use
    ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
    ISO 9001:2015 Quality management systems - Requirements
    ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
    ISO 10241-1:2011 Terminological entries in standards Part 1: General requirements and examples of presentation
    ISO 704:2009 Terminology work — Principles and methods
    ISO 10007:2017 Quality management — Guidelines for configuration management
    ISO Guide 73:2009 Risk management — Vocabulary
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