1 Scope<br>2 Normative references<br>3 Definitions<br>4 Quality system requirements<br> 4.1 Management responsibility<br> 4.2 Quality system<br> 4.3 Contract review<br> 4.4 Design control<br> 4.5 Document and data control<br> 4.6 Purchasing<br> 4.7 Control of customer-supplied product<br> 4.8 Product identification and traceability<br> 4.9 Process control<br> 4.10 Inspection and testing<br> 4.11 Control of inspection, measuring and test <br> equipment<br> 4.12 Inspection and test status<br> 4.13 Control of nonconforming product<br> 4.14 Corrective and preventive action<br> 4.15 Handling, storage, packaging, preservation <br> and delivery<br> 4.16 Control Of quality records<br> 4.17 Internal quality audits<br> 4.18 Training<br> 4.19 Servicing<br> 4.20 Statistical techniques<br>Annex A Bibliography