Skip to content
Please enter a keyword to search

  • ISO/IEC 19796-3:2009

    Current The latest, up-to-date edition.

    Information technology — Learning, education and training — Quality management, assurance and metrics — Part 3: Reference methods and metrics

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Language(s):  English

    Published date:  19-01-2009

    Publisher:  International Organization for Standardization

    Add To Cart

    Abstract - (Show below) - (Hide below)

    ISO/IEC 19796-3:2009 extends the reference framework for the description of quality approaches (RFDQ) defined in ISO/IEC 19796-1 by providing a harmonized description of the methods and metrics required to implement quality management and quality assurance systems for stakeholders designing, developing, or utilizing information technology systems used for learning, education, and training.

    General Product Information - (Show below) - (Hide below)

    Committee ISO/IEC JTC 1/SC 36
    Document Type Standard
    Publisher International Organization for Standardization
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    BS ISO/IEC 40180:2017 Information technology. Quality for learning, education and training. Fundamentals and reference framework Part : General approach
    16/30272856 DC : 0 BS ISO/IEC 40180 - INFORMATION TECHNOLOGY - LEARNING, EDUCATION, AND TRAINING - QUALITY FOR LEARNING, EDUCATION AND TRAINING - FUNDAMENTALS AND REFERENCE FRAMEWORK
    BS ISO/IEC 20006-2:2015 Information technology for learning, education and training. Information model for competency Proficiency level information model
    ISO/IEC 20006-2:2015 Information technology for learning, education and training Information model for competency Part 2: Proficiency level information model
    14/30236799 DC : 0 BS ISO/IEC 20006-2 - INFORMATION TECHNOLOGY FOR LEARNING, EDUCATION AND TRAINING - INFORMATION MODEL FOR COMPETENCY - PART 2: PROFICENCY INFORMATION MODEL
    ISO/IEC 40180:2017 Information technology — Quality for learning, education and training — Fundamentals and reference framework

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
    ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
    AS/NZS ISO/IEC 20006.2:2020 Information technology for learning, education and training - Information model for competency Proficiency level information model
    ISO 10015:1999 Quality management Guidelines for training
    ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
    ISO/IEC 14143-2:2011 Information technology — Software measurement — Functional size measurement — Part 2: Conformity evaluation of software size measurement methods to ISO/IEC 14143-1
    ISO/IEC 11179-3:2013 Information technology — Metadata registries (MDR) — Part 3: Registry metamodel and basic attributes
    ISO/IEC TR 15504-1:1998 Information technology Software process assessment Part 1: Concepts and introductory guide
    ISO/IEC 9126-1:2001 Software engineering Product quality Part 1: Quality model
    ISO/IEC TR 9126-4:2004 Software engineering Product quality Part 4: Quality in use metrics
    ISO/IEC 14143-1:2007 Information technology — Software measurement — Functional size measurement — Part 1: Definition of concepts
    ISO/TR 18529:2000 Ergonomics Ergonomics of human-system interaction Human-centred lifecycle process descriptions
    ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
    ISO/IEC 14598-1:1999 Information technology Software product evaluation Part 1: General overview
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 10006:2003 Quality management systems Guidelines for quality management in projects
    ISO/IEC Guide 99:2007 International vocabulary of metrology Basic and general concepts and associated terms (VIM)
    ISO/IEC 15504-2:2003 Information technology Process assessment Part 2: Performing an assessment
    ISO/IEC 15288:2008 Systems and software engineering System life cycle processes
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO/TR 10013:2001 Guidelines for quality management system documentation
    ISO/IEC 19796-1:2005 Information technology Learning, education and training Quality management, assurance and metrics Part 1: General approach
    ISO/IEC TR 9126-3:2003 Software engineering Product quality Part 3: Internal metrics
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO/IEC TR 9126-2:2003 Software engineering Product quality Part 2: External metrics
    ISO 10007:2017 Quality management — Guidelines for configuration management
    IEC 60050-300:2001 International Electrotechnical Vocabulary (IEV) - Part 300: Electrical and electronic measurements and measuring instruments - Part 311: General terms relating to measurements - Part 312: General terms relating to electrical measurements - Part 313: Types of electrical measuring instruments - Part 314: Specific terms according to the type of instrument
    ISO/IEC 15939:2007 Systems and software engineering Measurement process
    View more information

    • Access your standards online with a subscription

      Features

      • Simple online access to standards, technical information and regulations
      • Critical updates of standards and customisable alerts and notifications
      • Multi - user online standards collection: secure, flexibile and cost effective