• SN ISO 10002 : 2015

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

    QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS

    Available format(s): 

    Withdrawn date:  01-02-2021

    Language(s): 

    Published date:  12-01-2013

    Publisher:  Swiss Standards

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