Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
2.1 Normative references
2.2 Informative references
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 General
4.1 Background
4.2 Possible relay services
4.3 Relay services in Europe
4.4 Relay services internationally
4.5 Motivations for establishing relay services
4.6 Harmonization of communication systems
4.7 Inclusion of relay service users in the number plan
5 Relay services in Europe
5.1 Austria
5.2 Belgium
5.3 Bulgaria
5.4 Cyprus
5.5 Czech Republic
5.6 Denmark
5.7 Estonia
5.8 Finland
5.9 France
5.10 Germany
5.11 Greece
5.12 Hungary
5.13 Iceland
5.14 Ireland
5.15 Italy
5.16 Latvia
5.17 Lithuania
5.18 Luxembourg
5.19 Malta
5.20 Netherlands
5.21 Norway
5.22 Poland
5.23 Portugal
5.24 Romania
5.25 Serbia and Montenegro
5.26 Slovakia
5.27 Slovenia
5.28 Spain
5.29 Sweden
5.30 Switzerland
5.31 United Kingdom
6 Relay service internationally
6.1 General
6.2 Australia
6.3 Canada
6.4 New Zealand
6.5 USA
6.6 Multi-national
7 Service offerings summary for Europe
7.1 Text Relay Service
7.2 Sign Relay Service
7.3 Speech Relay Service
7.4 Captioned Telephony Relay Service
7.5 Text-to-text relay services
8 Quality of Service (QoS) criteria
8.1 General
8.2 Examples of QoS requirements
8.3 Conclusions
Annex A: Bibliography
History