Committee
|
CTN 66/SC 1 |
Document Type
|
Standard |
ISBN
|
|
Pages
|
|
Published
|
|
Publisher
|
Asociacion Espanola de Normalizacion
|
Status
|
Superseded |
Superseded By
|
|
ISO 10001:2007
|
Quality management Customer satisfaction Guidelines for codes of conduct for organizations |
ISO/TS 10004:2010
|
Quality management Customer satisfaction Guidelines for monitoring and measuring |
ISO 19011:2011
|
Guidelines for auditing management systems |
ISO 10015:1999
|
Quality management Guidelines for training |
ISO/TR 10017:2003
|
Guidance on statistical techniques for ISO 9001:2000 |
ISO 10003:2007
|
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations |
ISO 10002:2014
|
Quality management Customer satisfaction Guidelines for complaints handling in organizations |
ISO 9004:2009
|
Managing for the sustained success of an organization A quality management approach |
ISO 9001:2015
|
Quality management systems — Requirements |
ISO 9000:2015
|
Quality management systems — Fundamentals and vocabulary |
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