Skip to content
Please enter a keyword to search

  • 12/30270456 DC : 0

    Current The latest, up-to-date edition.

    BS ISO 18091 - QUALITY MANAGEMENT SYSTEMS - GUIDELINES FOR THE APPLICATION OF ISO 9001:2008 IN LOCAL GOVERNMENT

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  British Standards Institution

    Add To Cart

    Table of Contents - (Show below) - (Hide below)

    FOREWORD
    INTRODUCTION
    1 SCOPE FOR LOCAL GOVERNMENT
    2 NORMATIVE REFERENCES
    3 TERMS AND DEFINITIONS IN LOCAL GOVERNMENT
    4 QUALITY MANAGEMENT SYSTEMS IN LOCAL GOVERNMENT
    5 MANAGEMENT RESPONSIBILITY IN LOCAL GOVERNMENT
    6 RESOURCE MANAGEMENT IN LOCAL GOVERNMENT
    7 SERVICE REALIZATION IN LOCAL GOVERNMENT
    8 MEASUREMENT, ANALYSIS AND IMPROVEMENT IN LOCAL
      GOVERNMENT
    ANNEX A - PROCESS FOR THE INTEGRAL QUALITY
              MANAGEMENT OF LOCAL GOVERNMENT
    ANNEX B - INTEGRAL DIAGNOSTIC, CHECK-UP, EVALUATION
              AND FOLLOW UP SYSTEM FOR DEVELOPMENT OF
              RELIABLE LOCAL GOVERNMENTS
    BIBLIOGRAPHY

    General Product Information - (Show below) - (Hide below)

    Comment Closes On
    Committee QS/-/-/1
    Document Type Draft
    Publisher British Standards Institution
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
    ISO 19011:2011 Guidelines for auditing management systems
    ISO 10015:1999 Quality management Guidelines for training
    IWA 1:2005 Quality management systems Guidelines for process improvements in health service organizations
    IWA 2:2007 Quality management systems Guidelines for the application of ISO 9001:2000 in education
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 10006:2003 Quality management systems Guidelines for quality management in projects
    CGSB 184.1 : 2002 GUIDELINES FOR IMPLEMENTING ISO 9000 QUALITY MANAGEMENT SYSTEMS IN PUBLIC SECTOR ORGANIZATIONS
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    View more information

    • Access your standards online with a subscription

      Features

      • Simple online access to standards, technical information and regulations
      • Critical updates of standards and customisable alerts and notifications
      • Multi - user online standards collection: secure, flexibile and cost effective