Skip to content
Close
- Show main menu navigation below - Close main menu navigation below
NSAI Standards Store
Infostore
    • Standards
    • Find Standards
    • Browse Categories
    • Search Free Standards
    • Standards Management Solution
    Standards
    • NSAI Services
    • NSAI Website
    • Standards Committees Listing
    • Get Involved in Standards Development
    • New Committee Member FAQs
    • Your Standards, Your Say
    • Standards Management in Construction
    NSAI Services
    • Customer Support
    • Frequently Asked Questions
    • PDF DRM Information
    • Multi-user PDF
    • Contact Us
    Customer Support
    • About NSAI
    • About Us
    • Organisation
    • Functions
    About NSAI
CART

Credit card payment only is accepted for this order because it contains a mix of both publications and training products.

My Cart
SUBTOTAL
I have read all course pre-enrolment information
Login or Create Account
View cart
View cart
Login or Create Account
Success! Added to cart
SUBTOTAL
Continue Shopping
LOGIN
Log in to NSAI
Forgot password?
Please Login or Create an Account so you can add users to your Multi user PDF Later. More info
Create account
I want to create an account

Invalid username/password. Please try again.

LINKS
    • Standards
    • Find Standards
    • Browse Categories
    • Search Free Standards
    • Standards Management Solution
    Standards
    • NSAI Services
    • NSAI Website
    • Standards Committees Listing
    • Get Involved in Standards Development
    • New Committee Member FAQs
    • Your Standards, Your Say
    • Standards Management in Construction
    NSAI Services
    • Customer Support
    • Frequently Asked Questions
    • PDF DRM Information
    • Multi-user PDF
    • Contact Us
    Customer Support
    • About NSAI
    • About Us
    • Organisation
    • Functions
    About NSAI
Thanks, don't show me this message

Customer Feedback

×
We want to hear about your experience on the Infostore. Help us improve your experience and submit feedback in our form.
First Name*
Last Name*
Email*
Contact Number*
Comments(min 5 words and max 500 words)*
Please enter a keyword to search
  • Digital Rights Management



    Quick links:     Instructions to download/open PDF-DRM formats    | FAQs    | What is Digital Rights Management?



    Some Publishers require their publications to be secured by Digital Rights Management (DRM) to protect their intellectual property.

    Important: If you are NOT the intended end user of the publication secured with DRM, DO NOT OPEN IT because it will be locked to your device. Simply forward the publication on to the appropriate end user. Addressing issues arising from documents being opened by the wrong end user may result in an administration fee.



    Instructions to download/open DRM PDFs




    Click here to read instructions in a document or read on page below.

    PC: What are the steps to downloading and viewing DRM documents? How do I install PDF-DRM  for my organisation? - (Show below) - (Hide below)


        1. Are you the user of the file?
            ✔ Yes - continue
            ✘ No - please pass these instructions AND the email:
            ‘Your Digital Product Download from SAI Global’ to the end user.


        2. Start on the computer you want to use the DRM PDF on.


        3. To open your pdfs you’ll need to:
            a. install FileOpen plugin and
            b. Ensure that your PDF reader is up-to-date and is a supported third-party viewer


        4. Open the email: ‘Your Digital Product Download from SAI Global’ and click on the ‘Product Download’ link. Your file will automatically download to your device.


        5. Open the file in your installed PDF viewer by double clicking on the file


    If you have any problems please contact our friendly team.

    MAC: What are the steps to downloading and viewing DRM documents? How do I install PDF-DRM  for my organisation? - (Show below) - (Hide below)


        1. Are you the user of the file?
            ✔ Yes - continue
            ✘ No - please pass these instructions AND the email:
            ‘Your Digital Product Download from SAI Global’ to the end user.


        2. Start on the computer you want to use the DRM pdf on.


        3. To open your pdfs you’ll need to:
            a. install FileOpen plugin and
            b. Ensure that your PDF reader is up-to-date and is a supported third-party viewer


        4. Restart your computer


        5. Open the email: ‘Your Digital Product Download from SAI Global’ and click on the ‘Product Download’ link. Your file will automatically download to your device.


        5. Open the file in your installed PDF viewer by double clicking on the file.



    If you have any problems please contact our friendly team.

    Frequently Asked Questions


    In what PDF readers can I open my publication? - (Show below) - (Hide below)


        - You can use them within your organisation
        - Print them twice per license for internal use

    Where can I save my PDF-DRM? - (Show below) - (Hide below)

    You can save your pdf on your computer, but you won't be able to save it on:
        - Shared drive
        - USB drive
        - Drop box
        - Other shared location

    What if I need to use the PDF with some of my colleagues? - (Show below) - (Hide below)

    If you want to use the pdf with some of your colleagues, you can purchase a Multi User

    Can I share them outside of my organisation? - (Show below) - (Hide below)

    No, but you can print one copy for internal use (some publishers allow 2 copies, please get in touch with us if you have any questions)

    In what PDF readers can I open my publication? - (Show below) - (Hide below)

    Publications secured with DRM can only be opened in many other PDF viewers other than Adobe Reader or Acrobat. Examples are Foxit, Nuance , Nitro among others. Please click here to view the full list. NB Some computers have other PDF readers set as the default.

    Why can’t I open my publication? - (Show below) - (Hide below)

    DRM publications are locked to the computer on which they are first opened e.g. if you open a publication secured by DRM and then forward it to someone else to open they will not be able to open it.

    To open a DRM publication for the first time, you need to be connected to the internet and install the FileOpen plug-in.

    How can I tell if the File Open Plugin has been installed? - (Show below) - (Hide below)

    Open Adobe. Go to Help -> about Adobe -> about third party plug-ins. If you can see “FileOpen Client” then the plug-in has been installed.

    Where can I download the Plugin? - (Show below) - (Hide below)

    The FileOpen plug-in can be downloaded for installation here: http://plugin.fileopen.com/Default.aspx?bhcp=1

    What are the FileOpen Plugin System Requirements? - (Show below) - (Hide below)

    The system requirements to run the FileOpen plug in are as follows:
        - Windows: Windows 98, 2000, XP, Vista, Windows7 - Adobe Reader 10.0 or higher
        - Mac: Mac OS X, Mac OS 9.2 - Adobe Reader 10.0 or higher
        - Linux: Adobe Reader 10.0 or higher

    Why can’t I print my publication? - (Show below) - (Hide below)

    Your rights to print are detailed in the license to which you agreed (or will agree) when you purchase a publication. Typically, the license allows you to print one complete copy of the publication. Please note that printing a single page from the publication will consume your print rights. So, if you wish to have a hardcopy version of your PDF, it is advised that you print the entire publication.

    Why am I getting the error message: ”File Open cannot copy the Fileopen.api file to the plugin directory of your version of Adobe Reader”. - (Show below) - (Hide below)

    Be sure that you have Adobe Reader installed and closed. If you do not have the necessary Administrator rights to install software on your computer, please contact your IT administrator

    Can I view my publication on a Smartphone or tablet such as iPhone or iPad? - (Show below) - (Hide below)

    Not yet – investigations are currently underway to facilitate viewing on “mobile” devices. 

    Can I store my file on Google Docs or similar services? - (Show below) - (Hide below)

    No. The license to which you agreed does not permit the storing or transmission of the publication across a network.

    Error Message: The Server message is meaningless? - (Show below) - (Hide below)

    The FileOpen Plugin requires the port 443 to register itself on your computer when you first open it only, you will need to review your security settings to allow this port to be used only the first time you open each protected file. Please consult your system administrator should you need help adjusting your computer settings.

    What is DRM?


    What is DRM (Digital Rights Management)? - (Show below) - (Hide below)

    At SAI Global we supply Standards from many different publishers.

    Each publisher defines their own requirements relating to what users are licensed to do with their content.

    Standards Australia have updated how their content can be used and require all distributors to ensure that users are not able to breach their licence requirements.

    As a result, we have implemented technology that limits usage of Standards Australia content to only what is allowed in the licence agreement

    This includes:
        - Access to open and save the document for one user on one device. If you would like access for more than one user, please select the Multi-User PDF option
        - Ability to print the document twice
        - No ability to cut and paste from the document

LOG IN TO ADD USERS TO YOUR PDF

Once you've completed your purchase you'll get a link to My Orders on:
-the Confirmation page of check out
-and by email

You'll be able to access your Multi User Orders to add Users.

Alert!

You have selected more than three (3) participants. Please contact our Customer Service team.

Alert!

You have already added this product in the cart.  If you would like to add additional copies of this product please adjust the Quantity in the cart.  

For more than 10 copies, please contact our Customer Support team on +353 (0)1 857 6730.

Alert!

You have selected more than three (3) trainings. Please contact our Customer Service team.
Please contact our Customer Service team on Email: sales@saiglobal.com Phone: 131 242 (Within Australia)

Alert!

You have already added a product with different Currency. Please change the currency.

DOCUMENT LICENCE RULE:

DOCUMENT LICENCE RULE:

Alert!

This product cannot be added to your cart right now.

Please contact our Customer Service team on Email: info@standards.ie

Phone: +353(0)1 857 6730

Alert!

You have already saved 6 Quotes. Please contact our Customer Service Team.

NSAI standards are distributed under license by © SAI Global Limited ABN 67 050 611 642