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    I.S. EN 15221-7:2012

    Current The latest, up-to-date edition.

    FACILITY MANAGEMENT - PART 7: GUIDELINES FOR PERFORMANCE BENCHMARKING

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  01-01-2012

    Publisher:  National Standards Authority of Ireland

    For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
    Only cited Standards give presumption of conformance to New Approach Directives/Regulations.

    Dates of withdrawal of national standards are available from NSAI.

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms, definitions and abbreviations
    4 Benchmarking types
    5 Benchmarking outputs
    6 Benchmarking process
    Annex A (normative) - Performance data
    Annex B (normative) - Collecting contextual data
    Annex C (normative) - Collecting financial data
    Annex D (normative) - Collecting spatial data
    Annex E (normative) - Collecting environmental data
    Annex F (normative) - Collecting service quality data
    Annex G (normative) - Collecting satisfaction data
    Annex H (informative) - Inherent complications and risks
    Annex I (informative) - Benchmarking examples
    Bibliography

    Abstract - (Show below) - (Hide below)

    Provides guidelines for performance benchmarking and contains clear terms and definitions as well as methods for benchmarking facility management products and services as well as facility management organisations and operations.

    General Product Information - (Show below) - (Hide below)

    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    EN 15221-4:2011 Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
    NEN 2748 : 2007 TERMS OF FACILITY MANAGEMENT - CLASSIFICATION AND DEFINITION
    ISO 23185:2009 Assessment and benchmarking of terminological resources General concepts, principles and requirements
    EN 15221-5:2011 Facility Management - Part 5: Guidance on Facility Management processes
    EN 15221-6:2011 Facility Management - Part 6: Area and Space Measurement in Facility Management
    EN 15221-1:2006 Facility Management - Part 1: Terms and definitions
    EN 15221-2:2006 Facility Management - Part 2: Guidance on how to prepare Facility Management agreements
    EN 15221-3:2011 Facility Management - Part 3: Guidance on quality in Facility Management
    BS 8536:2010 Facility management briefing. Code of practice
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