NSAI/ISO Guide to ISO 9001:2015
Current
The latest, up-to-date edition.
ISO 9001:2015 FOR SMALL ENTERPRISES - WHAT TO DO? - ADVICE FROM ISO/TC 176
Hardcopy , PDF
English
01-12-2016
Foreword
About this handbook
Quality management systems
How to start
Guidance on what ISO 9001 means
Terminology
Foreword
Introduction
1. Scope
2. Normative references
3. Terms and definitions
4. Context of the organization
5. Leadership
6. Planning
7. Support
8. Operation
9. Performance evaluation
10. Improvement
Annex A - Steps towards a quality management system
Annex B - A brief outline of certification/registration
Annex C - Quality management principles
Bibliography
This International Standard specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
| Committee |
ISO/TC 176
|
| DocumentType |
Standard
|
| ISBN |
978-92-67-10694-6
|
| Pages |
190
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Current
|
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