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  • SWIFT 2:2009

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

    EMBEDDING EFFECTIVE MANAGEMENT SYSTEMS IN PUBLIC SECTOR ORGANIZATIONS - GUIDANCE FOR THE IMPLEMENTATION OF ISO 9001:2008

    Available format(s): 

    Withdrawn date:  14-06-2019

    Language(s): 

    Published date:  01-01-2009

    Publisher:  National Standards Authority of Ireland

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope for public sector organizations
    2 Normative references
    3 Terms and definitions in public sector organizations
    4 Quality management systems in public sector
      organizations
    5 Management responsibility
    6 Resource management
    7 Service realization in public sector organizations
    8 Measurement, analysis and improvement
    Bibliography
    Further reading

    Abstract - (Show below) - (Hide below)

    Gives public sector organizations with guidance for the voluntary implementation of a management system based on the requirements of ISO 9001:2008.

    General Product Information - (Show below) - (Hide below)

    Development Note Earlier was NWA 2, now Redesignated as SWIFT 2. (11/2011)
    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Withdrawn

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
    ISO 19011:2011 Guidelines for auditing management systems
    ISO 10015:1999 Quality management Guidelines for training
    IWA 1:2005 Quality management systems Guidelines for process improvements in health service organizations
    IWA 2:2007 Quality management systems Guidelines for the application of ISO 9001:2000 in education
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
    ISO 10006:2003 Quality management systems Guidelines for quality management in projects
    CGSB 184.1 : 2002 GUIDELINES FOR IMPLEMENTING ISO 9000 QUALITY MANAGEMENT SYSTEMS IN PUBLIC SECTOR ORGANIZATIONS
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    View more information

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