• SANS 10001 : 1ED 2008(R2013)

    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

    QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR CODES OF CONDUCT FOR ORGANIZATIONS

    Available format(s): 

    Superseded date:  19-01-2014

    Language(s): 

    Published date:  23-11-2012

    Publisher:  South African Bureau of Standards

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    Abstract - (Show below) - (Hide below)

    Gives guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.

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    Committee TC 176
    Document Type Standard
    Publisher South African Bureau of Standards
    Status Superseded
    Superseded By
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