SANS 10003 : 1ED 2008(R2014)

Superseded

Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View superseded by

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR DISPUTE RESOLUTION EXTERNAL TO ORGANIZATIONS

Available format(s):

Superseded date: 30-09-2023

Language(s):

Published date: 23-11-2012

Publisher: South African Bureau of Standards

Abstract - (Show below) - (Hide below)

Gives guidance for organizations to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for product-related complaints.

General Product Information - (Show below) - (Hide below)

Committee	TC 176
Document Type	Standard
ISBN
Pages
Published
Publisher	South African Bureau of Standards
Status	Superseded
Superseded By	SANS 10003:2020

International Equivalents – Equivalent Standard(s) & Relationship - (Show below) - (Hide below)

Equivalent Standard(s)	Relationship
ISO 10003:2007	Identical

Categories associated with this Standard - (Show below) - (Hide below)

Sub-Categories associated with this Standard - (Show below) - (Hide below)

Sorry this product is not available in your region.

Add To Cart