Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions, symbols and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Purpose
5 Determination of QoS criteria relevant to users
5.1 Background
5.2 Methodology
6 Recommendations and future work
Annex A (informative): Matrix from ITU-T Recommendation G.1000
Annex B (informative): QoS criteria identified in Work carried for
European Commission
Annex C (informative): Primary or basic set of User's QoS criteria
for Internet Access
Annex D (informative): Survey on user's QoS criteria for access of
services offered by ISPs
Annex E (informative): Some considerations for the next stage of work
(parameter definition etc.)
Annex F (informative): Bibliography
History