TR 102 308 : 1.1.1

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 Interoperability expectations and limitations
  4.1 Market momentum
  4.2 Segmentation
  4.3 Regulation versus business agreements
5 Summary of interoperability user requirements
  5.1 Access issues
  5.2 Terminal issues
  5.3 Human-Machine/service interface
  5.4 Service issues
  5.5 Applications issues
  5.6 Billing issues
  5.7 Management issues
  5.8 Security
6 Generic recommendations
  6.1 Principles to ensure an interoperable communication
      environment
  6.2 Principles for service interoperability
  6.3 Principles to ensure application interoperability
7 Specific recommendations for interoperability improvement
  7.1 Terminals
  7.2 Access
  7.3 Human-Machine/Service Interface
  7.4 Services
  7.5 B2B
  7.6 B2C
  7.7 Teleconference
  7.8 Emergency call location
8 Recommendations summary
Annex A: Users' claims about interoperability
      A.1 Generic issues
      A.2 Voice communications
      A.3 Office environment
      A.4 On the move environment and teleworking
      A.5 Messaging
      A.6 Teleconferencing
      A.7 Public and field services
      A.8 eCommerce
      A.9 Home environment
Annex B: Proposed handling of the recommendations by ETSI TBs
History

Covers the main ICT services, e.g. fixed and mobile telephony basic and supplementary services, directory services, data transmission, Internet access, email, etc.