UNE-EN 13269:2016

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Maintenance activities and stages to the maintenance
  contract
  4.1 General
  4.2 Pre-contract activities
  4.3 Contract activities
5 Proposed contract structure and content
  5.1 General
  5.2 Heading
  5.3 Objective
  5.4 Definitions for the contract
  5.5 Scope of the tasks
  5.6 Technical arrangement
  5.7 Commercial arrangement
  5.8 Organizational arrangements
  5.9 Legal arrangements

This European Standard provides guidance on the preparation of private contracts for maintenance work.

It can be applied to

cross-border as well as national company/maintenance contractor relationships,

the whole range of maintenance services including planning, management and control in addition to maintenance operations,

every type of item with the exception of computer software unless the software has to be maintained as an integral part of, and together with, technical equipment.

It does not

provide standard forms for maintenance contracts,

determine rights and obligations between company and maintenance contractor,

provide rules for agreements with public administrations.